M A S T E R   S Y L L A B U S

COURSE NUMBER & TITLE:             BUS 325  Interpersonal Communication  for Business

 DEPARTMENT:                                    Management

CREDIT HOURS:                                   3

PREREQUISITES:                                 PSYC 101, BUS 318, and BUS 323

CATALOG  DATE:                                 2006-2007

  1.  Catalog description:  

Students will investigate and practice a variety of communication techniques in face-to-face situations as they arise in the relationship between supervisors and their subordinates.  Orientation will be toward communication objectives and methods needed to effectively manage a productive enterprise or project.

 2.  Course content:

            1.   Organizational Climate and Communication

     2.   Perception and Communication

• The Communication Process
• Effective listening
• Nonverbal communication
• Gender differences in communication
• Conflict management strategies

•  Student learning objectives: 

Develop and improve the competencies of specialized knowledge, communication skills, use of socialized power, concern for relationships.

• Specialized knowledge—Understand and explain principles, theories, and models of interpersonal communication.
• Communication skills—Utilize effective communication skills when dealing with others, writing assignments, and giving oral presentations.
• Socialized Power and Concern for Relationships—Work effectively as a team member, demonstrating leadership and commitment to collaborative efforts.

   Upon successfully completing the course, the student should be able to demonstrate the following course objectives:

                     1.  Identify and explain the various components of the communication process.

                     2.  Understand and explain the process of perception and strategies to improve its accuracy during interpersonal communication.

3.  Identify, analyze, and develop appropriate strategies for effectively communicating feeling and thoughts in a variety of settings.

4.  Describe and demonstrate effective, active listening.

5.  Identify and analyze the dimensions of nonverbal communication.

6.  Understand the complexities of intercultural communication.

7.  Develop appropriate strategies for dealing with interpersonal conflict.

  4.  Student Assessment criteria:

1.  Attendance is expected.

       2.  Participation is essential.

3.  Grading will be based on tests, projects, presentations, participation, assignments.

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