Faculty & Staff Directory

Name & Contact Bio & Website
John Anderson
Senior Tech Support Specialist
100, Patterson Instructional Technology Center
419.289.5405
janders9@ashland.edu
Responsibilities: Technical Support person for the Tech Support Center Technical support for student computer support Reports to the Director of Tech Support Center and Client Services

Andy Anschutz
Information Technology Specialist/Event Coordinator
100, Patterson Instructional Technology Center
419.289.5405
aanschut@ashland.edu
Responsibilities: Blackboard Transact administrator Coordinator of technology for large groups and special events Information Technology webpage author Documentation for the Office of Information Technology Maintainer of equipment reservation software Reports to the Director of Tech Support Center and Client Services

Kara Bauer
Client Support Specialist
100, Patterson Instructional Technology Center
419.289.5405
kbauer@ashland.edu
Responsibilities: Desktop support for faculty and staff Desktop support for labs, classrooms and regional centers Reports to the Director of Tech Support Center and Client Services

Robert Birkes
Senior Programmer/Analyst
100, Patterson Instructional Technology Center
419.289.5405
rbirkes@ashland.edu
Responsibilities: Datatel Support for Payroll, Human Resources, Registration & Records, Institutional Research Reports to the Director of Administrative IT

Aaron Carpenter
Senior Content Developer/Instructional Designer
307, Patterson Instructional Technology Center
419.289.5405
acarpen7@ashland.edu
Responsibilities: Responsible for assisting faculty in the development of online courses Quality Matters (QM) Peer Reviewer Instructor for ANGEL, Drupal, the Portal, Quality Matters, and WebEx. ITLM liaison for the College of Education Reports to the Director of Instructional Technology and Learning Management

Sandi Carpenter
Director of Tech Support Center and Client Services
100, Patterson Instructional Technology Center
419.289.5405
scarpent@ashland.edu
Responsibilities: Desktop support for faculty and staff Desktop support for labs, classrooms, and regional centers Support Client Services/Tech Support Center Reports to the Vice President of Information Technology

Curt Cunning
Network Analyst
100, Patterson Instructional Technology Center
419.289.5405
jcunnin1@ashland.edu
Responsibilities: Campus WAN/LAN management Manages the wireless infrastructure, network routing and server backups Reports to the CTO & Acting Director of Infrastructure & Security

Kurt Eckert
Chief Technology Officer and Acting Director of Infrastructu
100, Patterson Instructional Technology Center
419.289.5405
keckert@ashland.edu
Responsibilities: Management of system, networking, database and telecommunication groups Reports to the Vice President of Information Technology

Marshall Green
Senior Programmer/Analyst
100, Patterson Instructional Technology Center
419.289.5405
mgreen2@ashland.edu
Responsibilities: Support for WebAdvisor and Admissions, and Colleague software updates Reports to the Director of Adminstrative IT

Misty Green
Instructional Designer/Content Developer
308, Patterson Instructional Technology Center
419.289.5405
mgreen7@ashland.edu
Responsibilities: Responsible for assisting faculty in the development of online and hybrid courses, ANGEL Admin/LMS, Training Facilitator, Quality Matters Institutional Representative/Peer Reviewer, Mediasite Support, Reports to the Director of Instructional Technology and Learning Management

DJ Harbaugh
Network Analyst
100, Patterson Instructional Technology Center
419.289.5405
dharbaug@ashland.edu
Responsibilities: Campus WAN/LAN management Manages the wireless infrastructure, network routing and server backups Reports to the Director of Infrastructure and Security

Joan Hignett
Acquisitions Librarian
Technical Services, ground floor, Library
419.289.5417
jhignett@ashland.edu
Karin Hootman
Serials Assistant & Technical Services Assistant
Technical Services, ground floor, Library
419.289.5426
khootman@ashland.edu
Sheila Howard
Network Analyst
100, Patterson Instructional Technology Center
419.289.5405
srhoward@ashland.edu
Responsibilities: Manages Google Apps, email and calendaring services Manages e2campus message notification system and print management Manages Active Directory and user account access Provides third-tier troubleshooting for isolated mobile device issues Administrates the internal university myAU portal Serves as a backup to the Blackboard administrator Reports to the Director of Administrative IT Services

Judi Humphrey
Head of Circulation & Reserves
Main floor, Library
419.289.5400
jhumphre@ashland.edu
Dreama Knight
Administrative Assistant
100, Patterson Instructional Technology Center
419.289.5405
dknight@ashland.edu
Responsibilities: Provides administrative support for the Office of Information Technology Assists with departmental budgets Manages general office operations Assistes with Information Technology projects and university technology purchases Processes all campus phone billing Reports to the Vice President of Information Technology

Brent Lemaster
Client Support Specialist
100, Patterson Instructional Technology Center
419.289.5405
blemaste@ashland.edu
Responsibilities: Desktop support for Faculty and Staff at the Main Campus and regional sites Desktop support for labs and classrooms at the Main Campus and regional sites Reports to the Director of Tech Support Center and Client Services

Janice Marotta
Systems Librarian
Technical Services, ground floor, Library
419.289.5410
jmarotta@ashland.edu
Rebecca Matney
Senior Programmer/Analyst
100, Patterson Instructional Technology Center
419.289.5405
rmatney@ashland.edu
Responsibilities: Support for Administrative Reporting and Finance Reports to the Director of Administrative IT

Dan Parrigan
Senior Programmer/Analyst
100, Patterson Instructional Technology Center
419.289.5405
dparriga@ashland.edu
Responsibilities: Support for Financial Aid, Student Accounts, Residence Life, Campus Organizations Colleague Access and Security Reports to the Director of Administrative IT

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