Frequently Asked Questions

LIBRARY MATERIALS (books, DVDs, CDs, etc.)

How do I know if the Library owns an item I need?

Search in the Library's online catalog. If you know the item's title or the author's name, then conduct a TITLE or AUTHOR search. Otherwise you can simply conduct a search using a keyword(s) that represent your topic. Reference librarians are available to assist you with catalog searching.

Once I have a call number, how do I know where to find the item in the Library?

A building directory is located on the wall between the elevators on each floor. Consult this directory to determine what floor the call number is located on. The Library's website also contains a building directory.

How long can I keep my library materials?

Books are checked out to you for 21 days and can be renewed up to four times.

Non-book materials (CDs, DVDs, etc.) are checked out to you for seven days and can be renewed one time.

How do I renew my library materials?

You may renew library materials that have not had a hold placed on them by someone else: 1) in person at the Circulation Desk on the Library's main floor; 2) over the telephone at 419.289.5400; or 3) online via your personal library account, which is accessible through the MY LIBRARY ACCOUNT link among the Quick Links on the Library's homepage.

Be advised that when materials become overdue you cannot renew them online, but you can still renew them in person or by telephone.

Additional questions about renewal? Call the circulation desk at 419.289.5400.

Who do I speak to about fines for late or lost library materials?

Judi Humphrey, Head of Circulation & Reserves
     Phone: 419.289.5400
     E-mail: jhumphre@ashland.edu

Does the Library have textbooks for current courses?

Yes and no. A few instructors do place copies of course textbooks on reserve at the Library--which means a textbook is available for restricted, short-term checkout at the Circulation Desk on the main floor. Additionally, the Library may happen to own,  for instance, a novel you need for an English course or a nonfiction work you need for a political science course. Beyond that, however, the Library does not provide copies of course textbooks for students to use. The Library has no information on what textbooks are required by each course; for that information see the campus bookstore's website.

What if the Library doesn't own an item I need?

If the Library does not own what you need in the way of books or other materials, the next step is to consult the OhioLINK online catalog (see below) and/or the SearchOhio online catalog (see below).

Can I return materials when the Library is closed?

The Library has an exterior drop slot on the west side of the building (adjacent to the Chapel) immediately to the left of the service entrance doors.

ARTICLES FROM JOURNALS, MAGAZINES AND NEWSPAPERS

How do I find articles for my research paper?

The Library's online research databases provide access to journal, magazine and newspaper articles. The databases can be searched individually or via OneSearch. Individual databases are accessible via the Databases link under OneSearch on the library main page.

What if an article's not available full text in a database?

In most of the Libary's online research databases you'll see a yellow FIND IT button along with each article in your search results list. Clicking on the button initiates a search for an article across numerous AU Library databases simultaneously. If the FIND IT process succeeds, you'll be provided with a link leading to the full text of the article.

If the FIND IT process fails, you have the option of placing an interlibrary loan request (see below) for that article.

If I have a citation for an article I need, where do I go to get the actual full-text article?

Starting at the Library main page, click on the Journals A-Z link below OneSearch. When that page opens, enter the title of the source (journal, magazine, newspaper) and execute the search. This process enables you to determine if your source is available full text through one of the Library's numerous online research databases or the print periodicals collection.

For assistance, contact a reference librarian:

     Phone: 419.289.5402
     Text: 419.768.6106
     E-mail: online question submission form

Do I have to be in the Library in order to search for articles?

No, the online research databases are accessible from any location on or off campus. Off-campus users, however, will be prompted for their seven-digit ID number and last name as part of an authentication process that verifies you are a member of the Ashland University community.

What's a "peer-reviewed" article?

Imagine you're a college professor whose area of expertise is the U.S. Civil War. You submit an article you've written about the Civil War to the Journal of American History in hopes that your article will be published therein. Upon receipt of your article the editor of that journal immediately passes along copies of your article to a panel of your professional peers (i.e., other experts in the U.S. Civil War). They read your article and then report back to the journal editor, each indicating whether your article is worthy of inclusion in the journal and suggesting revisions that should be made before publication. The editor then makes an informed decision about publishing your article based on this review. Because this journal employs the peer-review process, articles published in it are classified as peer-reviewed articles.  Other terms for peer reviewed include "juried" and "refereed."

How do I get help with citing articles according to APA, MLA or Chicago style?

The Library website's Citing Sources page includes a set of links leading to online citation guides. It also identifies the style manuals that the Library owns.

Naturally, reference librarians are available to answer questions you have about using APA, MLA and Chicago style.

The Writing Studio (104 Bixler Hall) is a campus resource for students to work with trained consultants on documentation styles.

OHIOLINK

What is OhioLINK?

OhioLINK is a statewide organization that, among other things, enables you to borrow library materials from libraries throughout the state. You place requests through the OhioLINK Central Catalog and have them delivered to you--all at no cost. Just remember to always search the Ashland University Library's online catalog first to see if we already own what you're looking for.

How do I know when my OhioLINK materials have arrived?

Once your OhioLINK materials are ready to be picked up, an e-mail notification will be sent to your Ashland University e-mail account.

How long can I keep my OhioLINK materials?

OhioLINK books are checked out to you for 21 days and can be renewed up to six times.

OhioLINK non-book items (CDs, DVDs, etc.) are checked out to you for seven days and cannot be renewed.

How do I renew OhioLINK materials?

You may renew OhioLINK materials: 1) in person at the Circulation Desk on the Library's main floor; 2) over the telephone at 419.289.5400; or 3) online via your personal library account, which is accessible through the MY LIBRARY ACCOUNT link among the Quick Links on the Library main page.

Be advised that when materials become overdue you cannot renew them online, but you can still renew them in person or by telephone.

Additional questions about renewal? Call the Circulation Desk at 419.289.5400.

Are textbooks available through OhioLINK?

You can certainly try searching in the OhioLINK online catalog for course textbooks, though whether OhioLINK member libraries have them or not is merely a matter of chance. You're unlikely to find the latest editions of traditional academic textbooks (ex. the 12th edition of Brown and Smith's Introduction to Law that was published last year); however, non-traditional textbooks are sometimes available (ex. novels, anthologies, autobiography, biography, other nonfiction).

While it's possible for you to have an OhioLINK book for a total of 21 weeks by renewing it the maximum number of times, you will have to hand in that book earlier than you'd like to if someone else requests it and places a hold on it. So don't assume that once you've acquired a textbook through OhioLINK that you'll be able to keep it for a full semester.

Who do I speak to about fines for late or lost OhioLINK materials?

Judi Humphrey, Head of Circulation & Reserves
     Phone: 419.289.5400
     E-mail: jhumphre@ashland.edu

SEARCHOHIO

What is SearchOhio?

SearchOhio is a cooperative organization of public libraries from which you can borrow library materials. You place requests through the SearchOhio online catalog and have them delivered to you--all at no cost. Just remember, when it comes to searching: 1) start with the Ashland University Library's online catalog; 2) move on, if needed, to the OhioLINK online library catalog; 3) then, as a third option, use SearchOhio.

Because SearchOhio is a consortium of public libraries, its collection is less suited to college-level research. SearchOhio can, however, be especially helpful if you're in search of fiction, juvenile/teen materials (for education majors), films and music.

How do I know when my SearchOhio materials have arrived?

Once your SearchOhio materials are ready to be picked up, an e-mail notification will be sent to your Ashland University e-mail account.

How long can I keep my SearchOhio materials?

SearchOhio books are checked out to you for 21 days and can be renewed up to three times.

SearchOhio DVDs are checked out to you for seven days and can be renewed up to three times.

Other SearchOhio non-book items (CDs, etc.) are checked out to you for 21 days and can be renewed up to three times.

How do I renew SearchOhio materials?

You may renew SearchOhio materials: 1) in person at the Circulation Desk on the Library's main floor; 2) over the telephone at 419.289.5400; or 3) online via your personal library account, which is accessible through the MY LIBRARY ACCOUNT link among the Quick Links on the Library main page.

Be advised that when materials become overdue you cannot renew them online, but you can still renew them in person or by telephone.

Additional questions about renewal? Call the Circulation Desk at 419.289.5400.

Are textbooks available through SearchOhio?

You're unlikely to find traditional academic textbooks (ex. the 12th edition of Brown and Smith's Introduction to Law that was published last year); however, non-traditional textbooks are sometimes available (ex. novels, anthologies, autobiography, biography, other nonfiction).

While it's possible for you to have a SearchOhio book for a total of 12 weeks by renewing it the maximum number of times, you will have to return the book earlier if someone places a hold on it. So don't assume that once you've acquired a textbook through SearchOhio that you'll be able to keep it for a full semester.

Who do I speak to about fines for late or lost SearchOhio materials?

Judi Humphrey, Head of Circulation & Reserves
     Phone: 419.289.5400
     E-mail: jhumphre@ashland.edu

INTERLIBRARY LOAN

What is interlibrary loan?

Interlibrary loan is a free service that enables you to acquire: 1) full-text articles that are not available from the Library's online or print periodicals collection; 2) books that are not available from the Library's collection, OhioLINK or SearchOhio.

A link to the interlibrary loan request forms is located among the Quick Links on the Library main page.

How long does it take for interlibrary loan materials to arrive?

The Library receives most interlibrary loan articles electronically within one-to-two business days, but some are sent to us by mail and can take up to fourteen days for delivery.

Allow fourteen days for the delivery of books.

How do I know when my interlibrary loan materials have arrived?

Articles requested through interlibrary loan are automatically forwarded to you in one of two ways: 1) as an attachment e-mailed to your Ashland University e-mail account; 2) as a paper copy by mail. How you receive an article is based on how the Library receives it.

An e-mail notification will be sent to your Ashland University e-mail account upon the arrival of books requested through interlibrary loan.

Can I renew books I get through interlibrary loan?

Renewal is sometimes possible depending on the owning library's policies. Renewal requests should be placed several days before a book's due date.

To request a renewal, call 419.289.5473 or send an e-mail to ill@ashland.edu.

Can I get textbooks through interlibrary loan?

No.

OFF-CAMPUS ACCESS TO LIBRARY RESOURCES

What library resources can I access from off campus?

The Library main page gives you access to the online library catalog, research databases, the OhioLINK online catalog, research guides, the e-reserves collection (required course materials), interlibrary loan forms, the library blog and your library account.

Through the online library catalog, you can access e-books (online books) as well as online government documents.

Through the research databases, you can access full-text articles from journals, magazines and newspapers. Some databases provide access to online reference books.

How do I get books from the Library if I live in Ohio but not nearby to Ashland?

If you live too far from the main campus to get to the Library, then you should use the OhioLINK online catalog to search for and request books (see above). OhioLINK enables you to request books be delivered to the OhioLINK institution nearest to you.

Can I have books sent to me from the main campus if I live outside of Ohio?

No, you can't. But the Library's collection does include thousands of e-books (online books) that you can access through the Library's online catalog. The catalog's advanced search screen offers you the option of limiting LOCATION to "Electronic Books," which you should do whenever you need to search exclusively for e-books.

Questions about e-books? Contact a reference librarian:

     Phone: 419.289.5402
     Text: 419.768.6106
     E-mail: online question submission form

Who do I contact to get help with off-campus access of library resources?

If you're an Ashland University student, you should contact a reference librarian as follows:

     Phone: 419.289.5400
     Text: 419.768.6106
     E-mail: online question submission form

If you're an Ashland Theological Seminary student, you should visit the Seminary Library's website for contact information.

Why is my off-campus login for databases not working?

Among the most likely possibilities are:

1) Your library record has expired. -- Call the Library's Ciculcation Desk at 419.289.5400 to inquire about this. If you record has not expired, ask to speak to a reference librarian in order to further explore your situation.

2) A security firewall at your end is preventing the off-campus authentication process from working. -- One way to test this possibility is to go to the OhioLINK website's database list and try accessing the same database. Successfully accessing the same database via OhioLINK's website is generally indicative that yours is a firewall-related problem at that specific location.

3) Something specific to your own computer is interfering with the off-campus authentication process. -- Call the Library at 419.289.5400 and ask to speak to a reference librarian.

SEMINARY LIBRARY

Where is the Seminary Library? 

The Ashland Theological Seminary (ATS) Library is located at 910 Center Street (only a few blocks east of the AU main campus). Click here to access a handout with directions and a map of the ATS campus.

Can I check out materials from the Seminary Library if I'm an Ashland University student? 

Yes, but if you live in/near Ashland, then you'll need to go the the Seminary Library itself to check out materials since we don't shuttle materials back and forth between the two campuses.

How do I know what the Seminary Library owns?

Search in the Ashland University Library's online catalog, which is accessible from the Library main page.

The catalog's advanced search screen offers you the option of limiting LOCATION to "Seminary," which you should do whenever you need to search exclusively for Seminary Library materials. Select the "Seminary General Collection" option if you're specifically searching for books you can check out.

OTHER TOPICS

Can I print from my own laptop when I'm in the library?

No, you can't. You need to be on a University-owned computer in order to access the Library's networked printers.

How can I learn of student employment positions available at the Library?

Student employment openings are posted through the Financial Aid office website. For further information contact:
     Judi Humphrey, Head of Circulation & Reserves
     Phone: 419.289.5400
     E-mail: jhumphre@ashland.edu

Can area residents who aren't affiliated with Ashland University check out Library materials?

Yes, but you first need to apply for a courtesy card ($15/year).

For more information on courtesy cards and borrowing policies (including limitations), see the Library Services for Visitors page.

Where is the Ashland University Archives located?

827 College Boulevard in Ashland, Ohio, and is open by appointment.  Contact University Archivist David Roepke at 419.289.5433.

See the Archives website for more information.

What's that big metal thing in front of the Library building?

It's Auriculum I, an art installation designed and constructed by John Clague. Click here for more information about the Auriculum.