Box Office: Event Tickets & Policies

Ashland University Box Office
Located in the lobby of Hugo Young Theatre
331 College Avenue
Ashland, Ohio 44805
ticket@ashland.edu
419.289.5125

The Ashland University Box Office sells tickets for a variety of events including all Ashland University Theatre productions, ticketed Music Department events, Spectrum Series events, special performances sponsored by the Center of Religious Life along with many other special events. We also sell tickets for the Ashland Symphony Orchestra during our afternoon office hours.

Hours
The box office is open Monday through Friday, noon to 6 p.m., during the regular academic calendar and one hour prior to performances. On-line orders can be placed 24-hours, seven days a week, via the ticket buttons in the right sidebar.

Purchasing Tickets
For purchases at the Box Office, there are no additional fees for cash and check transactions. However, all electronic payments including Visa, Mastercard, American Express and Discover incur a $1 per ticket fee.

Online orders have a per-ticket charge ranging from $2-$4 based upon the price of the ticket. The per-ticket fee covers costs from our online ticketing partner. We are pleased to provide some of the lowest online ticketing costs in the industry.

Your tickets will remain in “Will Call” at the Box Office unless you specify that you want the tickets mailed to you for a $1 shipping fee. At performances, “Will Call” is normally located at a table in the theatre lobby or at the Box Office. Your credit card will be billed by Vendini’s Electronic Box Office Agent. Please see the Privacy Policy for further information.

Refunds
Please check dates and ticket information carefully prior to final purchase. All ticket purchases and transactions are final. No refunds are offered except in the case of a cancelled event not replaced. Only season pass holders may reschedule free of charge. Due to the nature of live performances, programs and dates are subject to change.

Children
Children under the age of five are not permitted for any reason unless otherwise noted. Most events require that an attending child have their own ticket, regardless of age. Parents/accompanying adults are asked to be mindful of others in attendance when bringing a child, and please remove the child from the auditorium/theatre should they be unable to sit through a performance without disturbing others. Certain performance content may require parental discretion. The Box Office will attempt to make this known in such cases, but please ask should you have any questions.

Electronic Devices/Cameras and Recording Devices
To avoid disruption of the performance, all cell phones and pagers must be turned off before entering the theatre and please refrain from texting during performances. The taking of photographs and recordings of any kind is strictly prohibited inside the theatre.

Late Arrivals
Late arrivals will be seated at the discretion of the house manager and may be asked to wait in the lobby until a predetermined time in the program, when they will be seated by ushers. Late arrivals could possibly not be seated in their assigned seats until intermission.

Studio Theatre: Due to the location of the stage to the audience, there is no admittance once a performance has started. NO EXCEPTIONS.

Sold Out Events/Waiting Lists
Patrons without tickets may arrive one hour prior to the performance and ask the Box Office to be placed on the waiting list. This list will only be started on site at the performance venue. Beginning with the first name on the list, the Box Office will sell empty seats to the first person on the list AND WHO IS PRESENT until all remaining seats are sold. This process has often allowed a high percentage of individuals to be seated at a sold out event.

Accessibility
All Ashland University performance venues have handicap accessible seating. Please contact the Box Office at 419.289.5125 if you need to request wheelchair accessible seating. Wheelchair seating may not be ordered online.

Mailing/Email Lists
If you wish to be added to the mailing and/or email list, click the "Join Mailing Lists" button above or call the Box Office at 419.289.5125.

Season Pass Benefits
For Theatre or Spectrum Series main stage performances:
• Save up to 20 percent: Includes one admission to each of the season’s events
• First choice of seats
• Exchange tickets for a different performance, if available
• Replace lost tickets – no questions asked
• Affordable, quality live-entertainment
• If you miss a performance, you will be reseated in the best available seat for any remaining performance, if available.

Events

Apr
22
Ashland University Department of Music presents the Award-winning Ashland University... Read more
Apr
23
Meet with the Administrative Director Sarah M. Wells for an... Read more
Apr
23
Ashland University Department of Music presents the best of Spring... Read more
Apr
24
The Senior Art Exhibition is the capstone experience for graduating... Read more
Apr
27
What better way to encounter the culture of Latin America... Read more

Box Office Information

Open Mon. - Fri., Noon - 6 p.m.

& one hour prior to performances

Phone: 419.289.5125

Order Online: ashland.edu/tickets