AUPDN
Premier Knowledge Solutions' staff has more than a century of collective experience in the computer training industry, both in our St. Louis classrooms and at client locations nationwide.
As the most experienced Microsoft GOLD Certified Partner for Learning Solutions in Missouri , Premier Knowledge Solutions is well qualified to provide the training that you seek. Premier Knowledge Solutions also possess certified instruction in Novell, Security Certified Programs, Ethical Computing Council, CompTIA, Cisco, and Adobe.
Our instructors are qualified, certified and experientially capable of instructing over 1500 unique software courses. Our business model expects, fosters and rewards instructor preparation and excellence.
Our Computer Services team is a rapid response squad with Microsoft and CompTIA certifications that map to its main function of managing all the diverse resources required to deliver excellent student experiences. These resources include student and instructor machine configuration, display and print device setup, ghost imaging of interactive student lab exercises, courseware fulfillment, failsafe event monitoring and rapid tear down as required.
All PKS associates have instant connectivity access to each other via cellular communication devices and remote email alerts with a clearly defined escalation process for inclement weather, personal emergencies, client-site contingencies, etc.
Premier Knowledge Solutions takes an active part in the IT partner ecosystem, availing itself of the breadth and depth of resources available to it from its several software partners as well as playing an active part in many local, regional and national special interest groups.
The Premier Knowledge Solutions corporate culture is built on responsiveness to our clients, accountability in all regards, measurable key performance attainment, incentives to excel and lifelong training.
We pride ourselves on listening when our clients are satisfied and listening even more closely when they are dissatisfied. It is by listening to our clients when we do not delight them that we get better at what we do. Our client's perception of our work drives us to constant improvement.
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