Before, During & After – Frequently Asked Questions
Does my student need a visa? And if so, how do we get one?
Certain countries require a visa. In their acceptance packet, students will receive instructions on if they need a vise and how to get one. Rebecca Parillo is available to assist students with this process.
Where will my student receive health care if necessary?
Every student is required to have international health insurance which is provided through their program or the Global Education Office. These insurance companies have websites where students can find English speaking doctor or nearby health care facilities. All programs have a student support person to assist students when they have medical concerns or issues.
Who will pick my student up from the airport?
In the student's acceptance packet they will receive information on how to get to their school from the airport. Some provide public transportation instructions while others provide a pick up service for common days/times.
How are grades processed? Is it going to affect their GPA?
The registrars office receives the transcript from the study abroad program. On a students Ashland University transcript it will note the abroad institution and then the courses will be listed as the Ashland University equivalents. Instead of receiving a letter grade students will see a K on their transcript which denotes transfer credit. K credits do not affect students GPA. Students must receive a C- or better in order to receive credit for the course. The registrars office does take into account the abroad letter grades when determining graduation honors. Graduate schools may also request to see abroad transcripts as part of their admission requirements.
When should my student apply?
It’s never too early to plan study abroad. Students should apply to their program 6-9 months in advance.
What accounts for the difference in program prices?
It is important when comparing study abroad programs to look at what is included and not included. Some program prices include only tuition while others include tuition, room and board.
How will the Global Ed office prepare my student to study abroad?
The Global Education Office provides a three hour pre-departure orientation for all study abroad students. During that presentation the following topics are discussed: health, safety, culture shock, packing, traveling with money, cultural adjustment, advice from returnees, and more. Rebecca is also happy to answer any student or parent questions throughout the study abroad process.
What is culture shock?
Culture shock is an emotional response to be in a new and stressful environment. Most students experience culture shock at some point during their time abroad. Symptoms include: homesickness, excessive sleeping, being emotional, family tension, negativity, and unhappiness in general. This can last one day to three weeks. Once students make friends, adjusts, and get into a routine they overcome culture shock. If your student calls you and they display the above symptoms, don’t panic. Instead, encourage them to get involved and to talk to student support personnel at the program. It’s recommend not to encourage your student to come home as this is a phase and a character building experience.
How can I help my student prepare to study abroad?
No news is good news. Don’t put pressure on your student to contact you when they arrive or require daily communication (e-mails, phone calls, etc.) We want students to make friends and get immersed in the local culture. Staying busy is the best way to overcome culture shock. In general, provide emotional support to your student.
What if there are cancellations, delays or lost luggage?
The Global Education Office recommends students get trip interruption and cancellation insurance. You can speak to your insurance agent or go to insuremytrip.com. If your student is delayed in arriving to their program they should contact the program sponsor/host sponsor to make arrangements. Even if a student is expecting to use the airport pickup service, they should still have with them instructions on how to get to the school using public transportation. If they’re in country, have them go to the airport information desk with the telephone number of their local contact. The airport personnel can help them.
How do I contact my student while they are abroad?
Closer to departure students will receive telephone numbers for local university and study abroad staff and personnel. Ask them to share this with you. Most students purchase a pay as you go cell phone within the first week. Students also frequently use Skype.
What happens if there's an emergency?
Contact your student using the information above. If there is an emergency with your student, the school will have your contact information and they will call you.
How can I help my student have a worthwhile experience abroad?
Support them through culture shock and encourage them to get involved while they’re abroad. Provide them with the occasional pep talk if they are feeling overwhelmed. Remind them that this is a once in a lifetime opportunity.
