Information Technology provides many different services for the university community.
Please select the request link that most adequately fills your needs.
Service Ticket - For computer issues, audio/visual problems, and any other technical issues not covered by any of the other forms.
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| Pick-Up/Delivery Request - For temporary use of IT loaner equipment. We have Dell laptops, Apple Powerbooks, data projectors, over-head projectors (for transparencies), VHS cameras, Mini DV tape cameras, VHS-C cameras, GPS devices, microphones, microphone stands, table top microphone stands, flipcharts, projection screens, a small portable sound system, speakers, headphones, digital still cameras, DVD players, VHS players. |
| Hardware Request - Academic hardware requests are initiated by the faculty members, center directors, and/or department chairs through the use of this form to identify specific hardware needs for the instructional computer labs or faculty and staff offices at all Ashland University campus locations. |
| Software Request - Academic software requests are initiated by the faculty members, center directors and/or department chairs through the use of this form to identify specific software needs for the instructional computer labs or faculty and staff offices at all Ashland University campus locations. |
| Mediasite Recording Request - Mediasite is a presentation-recording technology that we use here at Ashland University. It is best used for recording video lectures where there is a presenter by themselves, or a presenter with a PowerPoint. |
| Microsoft Office Work-at-Home Download (For Faculty & Staff) - Microsoft Office Work at Home software is currently available free (there is a charge if you want to have the media shipped to your home) and can be used to update your home computer to keep it current with the software used here at work. |
| Microsoft Office Download (For Students) - Microsoft Office Work at Home software is currently available for all fulltime graduate and undergraduate Ashland University and Ashland Theological Seminary students. |
| Datatel Account Request - Datatel account requests are initiated by faculty members, center directors, administrators, and/or department chairs through the use of this form to have a new account created for an employee under the his or her supervision. |
| Room Phone Request - Room phone requests are initiated by students that wish to have a phone line available in their dorm room. Students will have to provide his or her own phone. |