Raymond A. Jacobs

How to reach me

• Office: 205 Dauch College
• E-mail: rjacobs@ashland.edu

My current schedule

• Office Hours:
• Monday, 10:30am - 11:30am
• Thursday, 1:15pm - 2:15pm
• Friday, 9:00am - 11:00am
• other hours by appointment
• Teaching Schedule, Fall 2004:
• BUS 340 Management Science (106 Dauch College, Mondays, 6:00pm - 9:00pm)
• BUS 319A (210 Dauch College, Tuesdays and Thursdays, 9:25AM -10:40AM)
• BUS 319B (210 Dauch College, Tuesdays and Thursdays, 10:50AM - 12:05PM)

Selected Academic and Work Experience

1997-present

Professor, Department of Management, Dauch College of Business and Economics, Ashland University, Ashland, OH. Currently teaching graduate (MBA) and undergraduate courses in Operations Management, Management, and Management Information Systems.

1990-1997

Associate Professor (tenured, Fall 1993), Department of Business Administration, Ashland University, Ashland, OH.

1988-1990

Assistant Professor, Dept. of Managment, Radford University, Radford, VA.

1984-1988

Assistant Professor, Dept. of Management, Clemson University, Clemson, SC.

1977-1980

Territory Manager and Marketing Manager, Burroughs Corporation (now Unisys), Richmond, VA and Newport News, VA. Analyzed requirements of potential customers, wrote proposals, gave presentations, provided training and technical support, and supervised implementation of Burroughs minicomputer systems.

Education

• Ph.D. Business Administration (Operations Management), Univ. of North Carolina, May 1985.
• M.S. Operations Research and Systems Analysis, Univ. of North Carolina, August 1982.
• B.A. Economics and Math./Computer Science, College of William and Mary, May 1977.

Selected Publications, Presentations and Grants

• R. T. Symons and R. A. Jacobs, "The Steambox Experiment: Using Factorial Experimental Design to Improve Quality", Proceedings, SE INFORMS 38th Annual Meeting, October 2002.
• R. T. Symons and R. A. Jacobs, "Preparing for Non-Prescriptive Academic Review", Proceedings, SE INFORMS 36th Annual Meeting, October 2000.
• R. T. Symons and R. A. Jacobs, "Using Process Mapping as a Pedagogical Tool", Proceedings, SE INFORMS 35th Annual Meeting, October 1999.
• R. A. Jacobs and R. T. Symons, "Increasing Educational Productivity and Flexibility Without Sacrificing Quality", Proceedings, SE INFORMS 34th Annual Meeting, October 1998, pp.115-116.
• R. T. Symons and R. A. Jacobs, "Multi-Level Process Mapping: A Tool For Cross-Functional Quality Analysis", Production and Inventory Management Journal, Vol. 38, No. 4, Fourth Quarter 1997, pp. 71-76.
• R. T. Symons and R. A. Jacobs, "A Total Quality Management-Based Incentive System Supporting Total Quality Management Implementation", Production and Operations Management,Vol.4, No.3, Summer 1995, pp.228-241.
• C. L. Crute, R. A. Jacobs, and K. E. Stine, "Sink or Swim: Catching the World Wide Web Wave in Higher Education", Proceedings, SE TIMS/INFORMS 31st Annual Meeting, October 1995, pp.144-146.
• K. E. Stine, C. L. Crute, and R. A. Jacobs, "Surf's Up: Using World Wide Web Technology Across the Curriculum at Ashland University", Proceedings, SE TIMS/INFORMS 31st Annual Meeting, October 1995, pp.147-149.
• R. T. Symons and R. A. Jacobs, "To Fully Benefit From SPC, Redirect The Focus From Product To Process", presented at Midwest Decision Sciences annual meeting, April 1994.
• R. T. Symons and R. A. Jacobs, "A Multi-Level Process Map Approach For Process Definition In A Quality Analysis", presented at Annual Meeting of the Decision Sciences Institute, November 1993.
• R. A. Jacobs and H. M. Wagner, "Reducing Inventory System Costs by Using Robust Demand Estimators", Management Science, Vol. 35, No. 7, July 1989, pp. 771-787.
• R. A. Jacobs and H. M. Wagner, "Lowering Inventory Systems Costs by Using Regression-Derived Estimators of Demand Variability", Decision Sciences, Vol. 20, No. 3, Summer 1989, pp. 558-574.
• V. Sridharan, W.R. Newman, S.M. Chapman, and R.A. Jacobs, "Evaluating the Interaction Between the Manufacturing Environment and Planning and Control Systems", Journal of Manufacturing Systems, Vol. 8, No. 4, 1989.
• Co-investigator with J. J. Kanet on "Non-traditional Capital Investment Criteria", one of three sections in the "Apparel Advanced Manufacturing Technology Demonstration" contract funded by the Defense Logistics Agency (principal investigators C. W. Jarvis and J. C. Peck, contract number DLA900-87-R-0998), October 1987. Overall funding for the initial three-year contract was $3.5 million, with approximately $300,000 allocated to our section of the contract.

Courses Taught at Ashland University

• BUS 221 Introduction to Computer Information Systems
• BUS 240 Introduction to Management
• BUS 319 Operations Management
• BUS 340 Management Science
• BUS 346 Electronic Commerce
• BUS 418 Production and Operations Management (replaced by BUS 319)
• BUS 452 Special Topics in Information Systems: Electronic Commerce
• BUS 470 Database Management
• BUS 472 Decision Support Systems and Expert Systems
• BUS 479 The Management of Information Systems
• MBA 500A Business Organization
• MBA 503 Operations Management
• MBA 516-XY Seminar: E-Commerce: Understanding the Forces Behind the New Economy

Other Campus Activities

• Communications Competency Coordinator, College of Business and Economics, 2004 - present.
• Member, Institutional Tenure and Promotion Committee, 2003 - present.
• Member, Alternative Instructional Delivery Systems Committee, 2002 - present.
• Member, College of Business and Economics Planning Committee, 2000 - present.
• Co-advisor to Ashland University Student Chapter of APICS, 1994-present.
• Member, Accounting search committee, 2004.
• Member, Core Advisory Committee, 2001 - 2003.
• Member, Graduate Council, 2000 - 2003.
• Co-chair, Management and Marketing search committees, 2002 - 2003.
• Chair, Graduate Business Programs, 2000 - 2003
• Member, Provost search committee, 2002.
• Member, Building/Facilities Task Force, College of Business and Economics, 1998-2002.
• Member, Associate Provost search committee, 2001.
• Member, Associate MBA Director search committee, 2001.
• Member, Management faculty search committee, 2000 - 2001.
• Member, Alternative Instructional Delivery Systems Task Force, 2001 - 2002.
• Lead Professor, Management Faculty, 1998-2000.
• Chair, College of Business and Economics Tenure and Promotion Committee, 1998-2000.
• Member, MBA Curriculum Task Force, 1997-2000.
• Member, Ashland University Academic Review Committee, 1995 - 2001
• Chair, Academic Review Visit Team (Library), Spring 1999.
• Member, MBA Curriculum Committee, 1994-2000.
• Member, Department of Business Administration Tenure and Promotion Committee, 1997-1998.
• Member, Dean Search Committee, 1997.
• Member, Academic Review Visit Team (Theater Department), 1997.
• Chair, Academic Review Visit Team (History and Political Science Departments), 1997.
• Co-coordinator, Ashland University School of Business and Economics Computerized Business Decisions Contest (for high school students), 1991-1997.
• Member, Provost's Summer Governance Task Force, 1996.
• Co-advisor for Delta Mu Delta, 1991-1994.
• Chair, Ashland University Curriculum Committee, 1994-1995.
• Faculty Representative to Academic Affairs Committee of Ashland University Board of Trustees, 1994-1995.
• Faculty Representative to Accreditation, Mission, and External Perceptions Committee of Ashland University School of Business and Economics Advisory Council, 1991-1994.

Professional Memberships

Decision Sciences Institute (DSI)

The Institute for Operations Research and the Management Sciences(INFORMS)

APICS -- The Educational Society For Resource Management

Production and Operations Management Society (POMS)

This document was last updated on September 1, 2004.