Assistant Director of Application Processing, Correctional Education Program - Financial Aid
The Assistant Director of Application Processing assists the Senior Associate Director in providing leadership for and operational management of the Financial Aid - Correctional Education Program unit. Assists the Senior Associate Director in planning, developing, and administering services, policies, programs and activities related to FAFSA or financial aid application processing for the Correctional Education Program in an effort to promote student access to higher education. Counsels and packages financial awards for students within the Correction Education Program.
Essential Position Duties and Responsibilities:
- Performs responsibilities characterized by personal attention to the individual student/family issues and accuracy and detail with the responsibility to comply within federal, state, and institutional regulations and policies.
- Under the authority of the Senior Associate Director, supports daily operations for the financial aid application processing unit overseeing, verification, eligibility issues, and financial aid application data entry activities.
- Under the authority of the Senior Associate Director, assists with the supervision of the financial aid application processing team including the development of employee educational programs.
- Assists students and families with the preparation of the financial aid applications to ensure completeness, accuracy and compliance.
- Reviews and verifies the Free Application for Federal Student Aid ("FAFSA"), assignment of student budgets, and determines financial aid awards. Adjusts awards and student budgets for changes in enrollment status or eligibility.
- Provides professional, comprehensive, and accurate communication to the site directors at multiple facilities regarding student application statuses and facilitates the collection of incomplete documentation.
- Creates and maintains written policies and procedures.
- Assists with return of Title IV Funds ("R2T4").
- Completes other tasks as requested by the Director or Senior Associate Director of Financial Aid.
- Bachelor of Science or Arts degree from an accredited four-year college or university is required.
- One (1) to three (3) years of financial aid administration experience required.
- Proficient with Microsoft Office Suite software.
- Thorough knowledge and understanding of federal and state financial aid procedures, rules, and regulations required.
- One (1) to three (3) years of supervisory experience is preferred.
- Proficiency with the Ellucian Colleague system preferred.
- Excellent verbal and written communication, judgement, analytical, problem-solving, critical thinking and interpersonal skills.
- Effective organization and planning.
- May require occasional travel.
- Some weekend and evening working hours required as needed.
Please submit a cover letter, current resume, and contact information for three (3) professional references when applying. Review of applications will begin immediately and continue until the position is filled.
Ashland University meets fully its obligation of nondiscrimination under federal and state laws and is actively committed to diversity in its workplace. Employment will require a criminal background check.