Noel-Levitz Student Satisfaction Inventory (SSI)
The Noel-Levitz Student Satisfaction Inventory™ (SSI) measures student expectations and satisfaction with various college-related experiences. Students who complete the inventory provide two ratings of 73 expectations about campus experiences. First, they indicate how important it is that the institution meets each of the expectations. Second, they indicate how satisfied they are that the institution has met those expectations. The results of the survey identify both strengths and challenges for the university and are used to inform student success initiatives, strategic planning, and continuous improvement.
Ashland University conducts the SSI every three years (starting in 2017)