Welcome to the Online Refund Request Form.  If a credit exists on a student account after all financial aid credits have been applied, the student may request a refund using this form. Requests will be processed by the Student Accounts Office located on the second floor of Founders Hall.  We recommend that students enroll in Direct Deposit to ensure safe and efficient processing of funds.  Refunds checks are no longer be able to be picked up and will be mailed to the address on file.  Please make sure your address is up to date within the system.

NOTE: A Refund Request must be submitted for each refund issued.

Refunds are based on current information and are subject to correction.

Initial refunds for the term are available to students approximately two weeks after classes begin. After all initial refunds are processed, subsequent refunds will be available weekly, typically on Thursdays. Please contact Student Accounts at busoff@ashland.edu or at 419.289.5022 with any questions.

Parent Plus Loans Refunds

If you are requesting a refund for a Parent Plus Loan, the Student Accounts Office is required to follow the instructions filed on the Federal Direct Parent Plus Loan Application Form.

If you have not yet signed up for direct deposit, please go to https://selfservice-prod.ashland.edu/Student to enroll first.