If you need help with research, information about your library account, or just need to know who to contact with your question, this page provides an overview of available resources. To paraphrase a famous fictional headmaster, "Help will always be given to those who ask for it."
AU LIBRARY FACULTY & STAFF
Reference librarians are normally available to assist you six days a week (no Saturday availability):
- Monday-Tuesday, 10 a.m.-9 p.m.
- Wednesday-Thursday, 10 a.m.-7 p.m.
- Friday, 10 a.m.-5 p.m.
- Sunday, 2-9 p.m.
Reference librarians can help you:
- in person at the Reference Desk
- by appointment (fill out the online request form)
- by phone (419.289.5400)
- by text (419.768.6106)
- by e-mail (email@example.com)
The Instructional Resource Center's curriculum librarian (education), and the IRC staff will be able to help you:
- In person in the IRC, library second floor during regular hours
- by phone 419.289.5406 (IRC) or 419.207.6406 (office)
- by chat! Ask the IRC chat service is available on the IRC web site and FAQs
- by text 419.938.4134
- by email at firstname.lastname@example.org
Library Circulation and Reserves staff will be able to help you:
- In person at the circulation desk, library main floor
- by phone 419.289.5400
- by email at email@example.com
- Circulation & Reserves FAQ page.
If you are working from off campus, it is necessary to authenticate before viewing database and e-book resources. Why? These items are provided to users via AU Library and our membership in the OhioLINK consortium. As such, they available only to current AU students, faculty, and staff. Our Connecting from Off Campus page provides valuable information if you are having problems authenicating to use our resources from off campus.
Librarians can provide extensive help at the reference desk, but if you want to be sure that there will be enough time to fully explore your research question, please schedule a research appointment with one of the reference librarians.
Need help finding appropriate research resources for your topic? AU librarians have created a collection of AU Library Guides to help users navigate the library and information landscape.
What type of guides are available?
- Research guides have been developed for specific subject areas and typically include library materials (books, e-books, and media), database resources, and internet resources.
- Course guides provide information and resources for specific courses and/or projects and assignments.
- Library Instruction guides are often developed by reference librarians to be used in conjunction with instruction sessions.
- General & topic guides, such as Copyright Resources and Banned Books Week, provide information on topics of interest to library users.
Developed to assist Ed.D. students with library resources available for research, this Ed.D. this research guide features information about the Library mentor program and online research resources. It also includes links to Ashland University doctoral dissertations, literature review resources and a variety of other research elements.
The Ashland Theological Seminary Library has its own staff -- staff who best know your needs as a seminarian. Please contact the Seminary directly at 419.289.5169. If you are using the Seminary's toll free number 1.866.287.6446, ask for extension 5169. The ATS Library website contains additional information.