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 AU's Information Hub for COVID-19

The health and safety of all Ashland University students is of the utmost importance. It is also essential that we remain focused during this evolving and challenging time, to provide AU students with continuity of instruction and learning. All of our decisions are driven by what is best for our students. Please visit these web pages daily to see new information that will assist you in continuing your educational journey while remaining safe and healthy.

BE SURE TO CHECK THE TABS BELOW REGULARLY FOR NEWLY POSTED INFORMATION

 1,024 students receiving funds, $1,950,715 distributed to students

PURPOSE

Ashland University has received funding through the Higher Education Emergency Relief Fund authorized by the Coronavirus Aid, Relief and Economic Security (CARES) Act. An allocation of $1,993,858 will be provided as emergency grant funding to the students whose lives and education have been disrupted by the coronavirus outbreak, representing no less than 50 percent of the total funds received by the University.  The University has signed and returned the Certification and Acknowledgement to the U.S. Department of Education in order to receive such funding.

A Committee has been established and will consider applications on an ongoing basis until all funds are spent, in the order applications are received. The University is required to spend its share of the CARES Act funds in one calendar year.

ELIGIBILITY REQUIREMENTS

document check icon
  • Enrollment in a degree-seeking program (includes pre-Dmin or Bachelor’s Plus)
  • Cannot be enrolled in an exclusively online program
  • Eligible as determined by the Free Application for Federal Student Aid (FAFSA)
    • U.S. citizenship or *eligible noncitizen
    • A valid Social Security number
    • Registration with Selective Service (if the student is male)
  • Maintain satisfactory academic progress in their course of study, and
  • Do not owe a refund on grants previously received or in default on any federal student loans.
  • Additional eligibility requirements are listed in the Q&A section.

If you already filed a FAFSA and received Title IV aid, you may be eligible for CARES Act funds. If you have not filed a FAFSA, please apply at studentaid.gov/FAFSA in order to be considered.

Even if your family chose to not file a FAFSA because of your income, you should file a FAFSA now to be considered for the CARES Act Grant.

DEFINITION OF A QUALIFYING SITUATION

male and female icon Ashland University’s CARES Act funds for students will be used to cover expenses related to the disruption of campus operations due to coronavirus. This includes, but is not limited to, eligible expenses under a student’s cost of attendance, such as food, housing, course materials, technology, health care, and child care expenses.

EXAMPLES OF QUALIFYING SITUATIONS TO INCLUDE ON THE APPLICATION

dinner serving icon Food Expenses may include unexpected grocery expenses for a resident student who was depending on their meal plan to eat for the semester. Or increased grocery expenses for a student supporting dependent children now home due to their school or child care closure.
Books icon Course Materials may include but not limited to general use supplies such as writing utensils and notebooks; course specific supplies such as calculators, lab equipment, rental of musical equipment, paint brushes, and canvases; unexpectedly required to be purchased due to campus disruption of regular operations.
computer icon Technology Expenses may include computer equipment, internet access expenses, printer supplies, etc. required for student success when transitioning to an online format from the traditional in-person class structure. Documentation for technology expenses must be uploaded in the application to be considered. Examples would be an estimate, receipt, or bill.
healthcare document icon Healthcare Expenses may include the cost of unanticipated or unusual medical expenses due to coronavirus or its effects.
Childcare icon Child Care/Dependent Care Expenses may include the cost of unanticipated or unusual care expenses for a student’s child or other dependents in the independent (as defined by FAFSA) student’s household.
automobile icon Transportation Expenses may include the cost of unanticipated or unusual travel expenses related to the disruption of campus operations. This may include additional trips to the University to retrieve personal belongings, or even difficulty in making car payments due to income loss from this economic disruption.
house icon Housing Expenses may include unanticipated expenses in securing housing and/or rent for residential students after the closure of campus housing. This may also include difficulty in making rent or mortgage payments due to income loss from this economic disruption.

APPLICATION PROCESS

document icon

Complete the ONLINE APPLICATION using your Ashland University email address (refer to the Q&A for assistance). Within the application, students should explain the negative impact to their current financial situation as a result of the coronavirus. Students who require assistance in completing the application, or have other questions, may contact the following offices weekdays from 8 a.m. to 4 p.m.

 

Q & A: CARES Act Student Relief Program

How can I access the CARES Act application?

In order to access the CARES Act application, you must be signed in to your Ashland University email account.  If you do not know your email address, call the IT Help desk at 419-289-5405 and they will be able to assist you.  More information on your account can be found at the Information Technology webpage.  Refer to the following document to gain information through Webadvisor.

What if I don’t know my password?

You may use the information on this page to activate your account, set your initial password, and manage your password during your time at Ashland University. Passwords expire every 180 days and can be reset through the Self-Service Password Tool.

Do I need to complete an application to be considered for CARES Act funds?

Yes, you are required to complete AU’s online CARES Act Student Emergency Grant Application and a Free Application for Federal Student Aid (FAFSA), if not already filed.

Even if your family chose to not file a FAFSA because of your income, you should file a FAFSA now to be considered for the CARES Act Grant.

Where can I access the CARES Act application?

You can access the application at https://www.ashland.edu/cares-act-application.

Why do I need to complete the FAFSA to be considered for CARES Act funds?

Per the Department of Education’s guidance, only students who are eligible to participate in Federal Title IV programs may receive CARES Act funds. Therefore, if you already filed a FAFSA and are receiving Title IV aid, then you are eligible to apply for CARES Act funds. If you have not filed a FAFSA, please apply at studentaid.gov/FAFSA in order to be considered.

Even if your family chose to not file a FAFSA because of your income, you should file a FAFSA now to be considered for the CARES Act Grant.

Who is eligible to receive CARES Act funds?

Per the Department of Education’s guidance, students are eligible for CARES Act funds if they meet Federal Title IV requirements such as, but not limited to:

  • Enrollment in a degree-seeking program (includes pre-Dmin or Bachelor’s Plus)
  • Cannot be enrolled in an exclusively online program
  • Eligible as determined by the Free Application for Federal Student Aid (FAFSA)
    • U.S. citizenship or *eligible noncitizen
    • A valid Social Security number
    • Registration with Selective Service (if the student is male)
  • Maintain satisfactory academic progress in their course of study, and
  • Do not owe a refund on grants previously received or in default on any federal student loans.

If you already filed a FAFSA and received Title IV aid, you may be eligible for CARES Act funds. If you have not filed a FAFSA, please apply at studentaid.gov/FAFSA in order to be considered.

Even if your family chose to not file a FAFSA because of your income, you should file a FAFSA now to be considered for the CARES Act Grant.

Generally, you are an eligible noncitizen if you are (1) a permanent U.S. resident with a Permanent Resident Card (I-551); (2) a conditional permanent resident with a Conditional Green Card (I-551C); (3) the holder of an Arrival-Departure Record (I-94) from the Department of Homeland Security showing any one of the following designations: “Refugee,” “Asylum Granted,” “Parolee” (I-94 confirms that you were paroled for a minimum of one year and status has not expired), T-Visa holder (T-1, T-2, T-3, etc.) or “Cuban-Haitian Entrant;” or (4) the holder of a valid certification or eligibility letter from the Department of Health and Human Services showing a designation of “Victim of human trafficking.

What are my options if I’m not eligible for Title IV aid through the FAFSA?

If you are not eligible for Title IV aid as determined by completing a FAFSA, then you will not be considered for CARES Act funds. However, Ashland University has separate emergency grant funds, made possible from the generosity of donors and friends of the University, that may be available to help you. Please complete the Student Emergency Fund (SEF) application for consideration.

What if my family’s income has decreased compared to the 2017 income on the FAFSA?

You are encouraged to complete the CARES Act Student Emergency Grant Application. If you, a spouse, or a parent experienced job loss, or wage or savings reduction associated with these difficult economic times due to coronavirus, it is recommended that you contact the Financial Aid Office to discuss the details of your situation. It may be an option to request a Special Condition to determine if you are eligible for additional federal funds.

Is there a deadline to apply for CARES Act funds?

Applications will be considered on an ongoing basis until all funds are spent, in the order applications are received. The Committee’s goal is to distribute these funds as widely as possible to assist many students. Therefore, award amounts may be limited.

What expenses can I receive grant funds towards?

You can request grant funds to help towards expenses related to the disruption of campus operations due to coronavirus. This includes, but is not limited to, eligible expenses under a student’s cost of attendance as determined by the Financial Aid Office, such as food, housing, course materials, technology, health care, and child care.

Food Expenses may include unexpected grocery expenses for a resident student who was depending on their meal plan to eat for the semester, or increased grocery expenses for a student supporting dependent children now home due to their school or child care closure.

Course Materials may include but not limited to general use supplies such as writing utensils and notebooks; course specific supplies such as calculators, lab equipment, rental of musical equipment, paint brushes, and canvases unexpectedly required to be purchased due to campus disruption of regular operations.

Technology Expenses may include computer equipment, internet access expenses, printer supplies, etc. required for student success when transitioning to an online format from the traditional in-person class structure. Documentation for technology expenses must be uploaded in the application to be considered. Examples would be an estimate, receipt, or bill.

Healthcare Expenses may include the cost of unanticipated or unusual medical expenses due to coronavirus or its effects.

Child Care/Dependent Care Expenses may include the cost of unanticipated or unusual care expenses for a student’s child or other dependents in the independent (based on FAFSA) student’s household.

Transportation Expenses may include the cost of unanticipated or unusual travel expenses related to the disruption of campus operations. This may include additional trips to the University to retrieve personal belongings or difficulty in making car payments due to income loss from this economic disruption.

Housing Expenses may include unanticipated expenses in securing housing and/or rent for residential students after the closure of campus housing in March. This may also include difficulty in making rent or mortgage payments due to income loss from this economic disruption.

What if I have “other” emergency expenses?

The online application provides an “other” category that you can identify. It is very important that you provide a detailed explanation of what these “other” expenses are and provide receipts for consideration.

Do I need to submit receipts?

Receipts or bills are only required for technology related expenses and “other” expenses identified by the student in the online application. The Committee has the right to request receipts on a case-by-case basis for other expense categories if they so choose.

How do I submit receipts?

The online application provides a link to attach receipts directly to your application.

What if I have receipts to provide after I submit my application?

Please send receipt(s) to CARESActGrant@ashland.edu.

Who reviews the CARES Act application?

A Committee has been established and will consider applications on an ongoing basis until all funds are spent, in the order applications are received.

How much emergency grant aid will I receive?

The Committee will determine the amount based on the results of your online application. It is important that you provide a detailed account of how you have been affected financially due to the COVID-19 pandemic. Missing or incomplete explanations may affect your ability to receive grant funds. Receipts are required for any expenses related to technology and “other” expenses as identified by the student.

Are there minimum or maximum amounts a student can receive?

The Committee has the authority to award differing amounts to students on a case-by-case basis, with no minimum or maximum required. For consistency, the Committee has standard allowable expenses assigned for each expense category shown on the application. It is important that applicants provide detailed explanations on the application so additional consideration can be given for students who have incurred expenses above and beyond our standard allowable expenses. The University’s goal is to distribute these funds as widely as possible to assist many students.

Do I need to pay back these funds?

No, these funds are considered to be grant awards and do not need to be repaid to the University.

Do I need to keep track of how I use the emergency grant aid I receive?

No, students who receive CARES Act funds are not required to record or track how it is spent.

Can I submit a second application?

Students can submit an application each semester for expenses incurred as a result of the coronavirus.

How long will it take for me to receive emergency grant funds?

Processing and sending the payment to the student may take up to five (5) business days after approval by the Committee. The Committee will review applications on an ongoing basis and make decisions as quickly as possible.

How will I be notified of the Committee’s decision?

The Committee will notify applicants of their decision via the student’s Ashland University email account.

How will the funds be distributed?

CARES Act funds will be provided directly to the student through direct deposit or check.  Processing and sending the payment to the student may take up to five (5) business days after approval by the Committee. Students should complete their direct deposit information within Self Service to ensure safe and efficient payment of funds.  Attached are directions (PDF) to assist you in updating your direct deposit information. For questions, please contact the Business Office at busoff@ashland.edu or 419.289.5022.

Can the University apply these funds directly towards my student account?

No, the University cannot apply any CARES Act funds towards an outstanding balance on a student’s account. These cash grants must be disbursed directly to the student.

Can I make a payment to the University towards my outstanding balance using a portion or all of the emergency grant aid I received?

You can make a payment on your outstanding balance at any time. However, please note that it was Congress's intent that CARES Act emergency cash grants be used by students to cover their emergency personal expenses such as food, housing, course materials, technology, health care, and child care. Please ensure you have what you need to cover these expenses before using any emergency grant funds to make payment on an outstanding AU student account balance. AU will not withhold any CARES Act funds to cover balances.

What are my options if I lost my job?

CARES Act funds cannot be used to offset lost income, but can be used to help towards expenses incurred due to that lost income if those expenses were due to the disruption of campus operations due to coronavirus. It is recommended that you contact the Financial Aid Office to discuss the details of your situation. It may be an option to request a Special Condition to determine if you are eligible for additional federal funds due to a reduction or loss of income.

Will receiving CARES Act funds affect my NCAA eligibility?

CARES Act funds do not adversely affect NCAA eligibility or athletic scholarships.  Student athletes and non-athletes are encouraged to apply If they have a qualifying situation.

Can I apply for CARES Act funds if I withdrew from the spring semester?

Yes, you can apply for CARES Act funds if you withdrew from classes including study abroad for COVID-19 pandemic reasons. It is important that you provide a detailed explanation of your situation on the online application.

I received a CARES Act emergency financial aid grant for unexpected expenses, unmet financial need, or expenses related to the disruption of campus operations on account of the COVID-19 pandemic. Is this grant included in my gross income?

No. Emergency financial aid grants under the CARES Act for unexpected expenses, unmet financial need, or expenses related to the disruption of campus operations on account of the COVID-19 pandemic, such as unexpected expenses for food, housing, course materials, technology, health care, or childcare, are qualified disaster relief payments under section 139 of the Internal Revenue Code. This grant is not included in your gross income.

Who should I contact with questions?

Students who require assistance in completing the application, or have other questions, may contact the following offices weekdays from 8:00 a.m. to 4:00 p.m.

 

Other Guidelines & Information Related to COVID-19

Town Hall Meeting Schedule
Students / Parents

You are invited to a Zoom webinar.

When:

Mar 31, 2020 06:30 PM Eastern Time (US and Canada). Every week on Tue, until May 5, 2020, 6 occurrence(s)

  • Mar 31, 2020 06:30 PM
  • Apr 7, 2020 06:30 PM
  • Apr 14, 2020 06:30 PM
  • Apr 21, 2020 06:30 PM
  • Apr 28, 2020 06:30 PM
  • June 23, 2020 07:00 PM-08:00 PM (Incoming freshmen and transfer students and their parents)
  • June 25, 2020 07:00 PM-08:00 PM (Returning students and their parents)

Where:

Please click the link below to join the webinar:
https://ashlanduniversity.zoom.us/j/929660417

Or iPhone one-tap:
    US: +16468769923,,929660417#  or +13126266799,,929660417#

Or Telephone:
    Dial(for higher quality, dial a number based on your current location):
        US: +1 646 876 9923  or +1 312 626 6799  or +1 408 638 0968  or +1 669 900 6833  or +1 253 215 8782  or +1 301 715 8592  or +1 346 248 7799

Webinar ID: 929 660 417

Faculty / Staff

You are invited to a Zoom webinar.

When:

Mar 31, 2020 04:00 PM Eastern Time (US and Canada). Every week on Tue, until May 5, 2020, 6 occurrence(s)

  • Mar 31, 2020 04:00 PM
  • Apr 7, 2020 04:00 PM
  • Apr 14, 2020 04:00 PM
  • Apr 21, 2020 04:00PM
  • Apr 28, 2020 04:00 PM
  • May 5, 2020 04:00 PM
  • May 19, 2020 04:30 PM
  • May 26, 2020 04:30 PM
  • June 4, 2020 0430 PM
  • June 30, 2020 0430PM

Where:

Please click the link below to join the webinar:
https://ashlanduniversity.zoom.us/j/149905465

Or iPhone one-tap:
    US: +16468769923,,149905465#  or +13126266799,,149905465#

Or Telephone:
    Dial(for higher quality, dial a number based on your current location):
        US: +1 646 876 9923  or +1 312 626 6799  or +1 253 215 8782  or +1 301 715 8592  or +1 346 248 7799  or +1 408 638 0968  or +1 669 900 6833

Webinar ID: 149 905 465

Temporary Undergraduate Grade Policy Changes (Spring 2020 ONLY)

Student Grade Policies

 

In light of the COVID-19 pandemic, faculty recognize the extraordinary adjustments that students and faculty have needed to make to learning and teaching this semester. To that result, Ashland University has implemented a few temporary policy changes for the Spring 2020 semester for degree-seeking undergraduate students.

These changes include a policy change for satisfactory/unsatisfactory grade (S/U) option and an extended course withdrawal deadline. Students interested in pursuing either option MUST first have permission from their academic advisor. 

  • Satisfactory/Unsatisfactory grade (S/U) option: Students have until May 1, 2020 to switch any course from a letter grade to the S/U option. There is no restriction on number of courses, grade point average or credit hours earned to make use of this option. 
    • Passing grades, including “S”, for courses completed in Spring 2020 will count for any and all degrees and pre-requisite requirements internal to Ashland University.
  • Withdrawal Policy: Students have until May 1, 2020 to withdraw from (drop) a course. 
  • Incomplete Policy: Students receiving an “incomplete” for a spring 2020 semester class will have the entirety of the 2020-21 academic year to complete the course.
    • Incompletes, however, are being discouraged as an option at this time.
  • Academic probation/dismissal: No student will be dropped from the University or placed on academic probation as a result of their performance in Spring 2020.  Normal regulations will be reapplied in the fall.
  • Transcript Notation: A comment will be added to the transcript of all students enrolled this semester referencing the COVID-19 pandemic for the Spring 2020 semester.

Every student’s situation is different, so whether either of these options are right for you depends on your specific academic plans and goals. Please reach out to your academic advisor to discuss your situation for any of these options.  For more information, please review the Ashland University Academic Catalog S/U policy found on page 37.

What is the process to make one of these changes to my academic record?

  1. Contact and consult your Academic Advisor 
  2. If you decide to pursue one of these options, your advisor will provide an online form for you to fill out, indicating what courses you wish to move to S/U or from which you want to withdraw or take an incomplete.
  3. Your advisor will electronically sign the form and email it to the Registrar’s office.

Issues for students to consider:

  • Impact on applications to graduate or professional programs
  • Impact on continuation towards degree
    •  Please see S/U chart below for more information on grade performance 
  • Overall impact on GPA, since a grade of S would not factor into GPA, and thus might not assist a student who is attempting to raise her/his GPA
  • Impact on individual applications for licensure in certain areas
  • Affect the ability to earn Dean’s list honors, since S grades do not count toward the 12 credits required for Dean’s list qualification

How does an “S” or “U” compare to a letter grade?

Letter

S/U

A

S

A-

S

B+

S

B

S

B-

S

C+

S

C

S

C-

S

D+

U

D

U

D-

U

F

U

How will using this option impact my Grade Point Average?

You can use this calculator to determine the affect S/U would have on your GPA.

How will these decisions affect my status as an AU student?

Your AU student status will not be affected by selecting the “S”, “U”, “W” or “I” grade options.  Your class (freshman, sophomore, etc.) will be adjusted as always based upon the number of completed credit hours.  Your status as an Active student will not change based upon the grading options.

How will this affect my admission to graduate or professional schools? 

Some graduate and professional programs require letter grades for certain courses that are required for admission to those programs. Additionally, some schools have specific GPA requirements overall, in the major area, or in a specific subset of courses. Students who are considering applying for admission to a graduate or professional school should bring this up with their academic advisor for discussion before electing S/U or withdrawal/drop or taking an Incomplete.  

How will this affect my anticipated date of graduation?

It is possible that your anticipated date of graduation could be extended depending upon which option you select. 

The options of Incomplete and Withdrawal will affect the satisfaction of degree requirements toward a degree.  The S/U option can only affect your required major GPA by not allowing for an increase in the required major GPA.  Your required graduation GPA of 2.0 could all be affected by not increasing a GPA below 2.0.

How will this affect my athletic eligibility?

Student-athletes continue to be responsible for meeting progress towards degree (PTD) requirements as outlined in the NCAA Bylaws. The hours earned in S/U courses continue to count towards meeting PTD for eligibility purposes. Withdrawal/drop/incomplete could affect your eligibility with regard to the overall number of hours you are required to earn. Please touch base with Elizabeth Freund or Adam Bracken prior to making any final decisions on withdrawal/drop/incomplete.

How will this affect my full-time student status? 

Your full-time enrollment status will not be changed by selecting any of these grading options.  Status is determined by the number of credit hours attempted within a semester.

How will this affect my benefits as a student veteran? 

GI Bill Education Benefit recipients may opt for S/U or take an incomplete grade without impacting GI Bill Benefit receipt. The normal procedure applies for withdrawal/drop, but we have been instructed by the Department of Veterans Affairs to submit that withdrawal/drop with mitigating circumstances for their review. If you have any questions or aren’t sure about your particular circumstance, please contact Randy Spade to go over your case details.

How will this affect my benefits as a CE student? 

S/U courses count for credit hours but not for quality GPA points. Therefore, if S/U is chosen, all “S” credit hours will be earned; “U” credit hours will be unearned. 

If the withdraw option is chosen, no credit will be earned for that course. If the course is required for graduation, the course will need to be repeated. This may extend your graduation date.

If the incomplete option is chosen, future semester enrollment may be limited due to excessive workload. Once coursework is completed, the “I” grade will be updated to reflect the grade earned. 

For the impact these grade choices have on CE students with financial aid, please reference the financial aid section.

How will this affect my financial aid and scholarships?

Federal regulations require that an institution develop and enforce a Satisfactory Academic Progress policy for all Ashland University students. This policy is administered by the Financial Aid Office. Students who wish to receive financial aid at Ashland University must meet the standards outlined in this policy on an annual basis.

When does the SAP review take place?
The Financial Aid Office reviews students satisfactory academic progress annually following the spring semester, with the exception of the Correctional Education program, which is reviewed at the end of every semester.

What standards are monitored during the SAP review?
Ashland University is required to monitor academic progress as shown below. It is the recipient's responsibility to ensure they are meeting these standards to maintain financial aid eligibility.

Cumulative Grade Point Average (GPA)

  • Students must achieve a minimum cumulative GPA of a 1.501 at the conclusion of their first semester through their third semester at AU and a 2.000 at the conclusion of their fourth semester and beyond.

Pace of Completion

  • Students must successfully complete at least 66.67% of their cumulative attempted credits. This percentage will be calculated by taking the number of completed credits divided by the number of attempted credits.

Maximum Timeframe

  • The maximum timeframe for undergraduate students to complete their program of study is 150 percent of the minimum credits required for their degree. In general, students enrolled in an Associate’s degree need 60 credits to complete their degree and may attempt a maximum of 90 credits, and students enrolled in a Bachelor’s degree need 120 credits to complete their degree and may attempt a maximum of 180 credits.

 Where can I find the SAP policy?
The Satisfactory Academic Progress (SAP) policy is available under the financial aid section of the Academic Catalog or online at ashland.edu/financial-aid/policy-statements.

How will a S/U grade affect my financial aid eligibility?
You must meet both the cumulative GPA and pace of completion standards annually following the spring semester.

Cumulative Grade Point Average (GPA)

  • A grade of S/U will not increase or decrease your cumulative GPA.  However, it may keep you from reaching the minimum GPA requirements shown below.

Category

Minimum GPA Requirement

At the conclusion of the first semester

1.501

At the conclusion of the fourth semester and beyond

2.000

Pace of Completion and Maximum Timeframe

  • A grade of S/U will affect your pace because it is considered an attempted course. Students must successfully complete at least 66.67% of their cumulative attempted credits. A grade of “U” will negatively affect this percentage.

 How will an “F”, “I”, “U”, or “W” grade affect my financial aid eligibility?

  • A grade of “F” will affect both your cumulative GPA and pace of completion.
  • A grade of “I” is considered an “F” until the course is completed.
  • A grade of “U” or “W” will not affect your cumulative GPA, but will affect pace of completion.

Can I submit a written request to have my financial aid reinstated?

Yes, students can submit a SAP Appeal form to the Financial Aid Office along with a written statement explaining the unusual or extenuating circumstances that prevented them from meeting satisfactory academic progress standards. The committee will consider any unusual or extenuating circumstances, which may include, but are not limited to, the following:

  • Death of a relative
  • Family difficulties, such as divorce or illness
  • Injury or illness of the student
  • Severe mental or emotional stress
  • Physical or mental hardship

The Financial Aid Office will review all appeals and make a final decision as to whether financial aid eligibility will be approved for another semester. The student will be notified of the committee’s decision in writing.

What is the difference between withdrawing (dropping) from a class(es) and withdrawal from the semester?

Withdrawing from a semester means that you have withdrawn (dropped) from all of the courses that you were enrolled for that semester. Withdrawing from a class(es) means that you have dropped one or more courses during the semester but you are still enrolled in at least one other class.

I understand that I may withdraw (drop) from a class until May 1.  Does this extension affect my tuition or financial aid?

No.  Institutional policy states that once the 60% point of the semester has passed, withdrawal from the semester has no impact on tuition charges and financial aid.

How is my financial aid affected if I withdraw from a semester?

Financial aid is earned based on class attendance. If a student ceases attendance prior to completing 60% of the semester, both their charges and financial aid are recalculated based on the percent of the semester that they have attended. Any unearned federal financial aid funds will be returned to the Department of Education. Other unearned funds will also be returned to the appropriate entity.

Once a student has attended 60% of the semester, he/she is charged in full and retains all of the aid received. We have passed the 60% point for classes spanning the full spring semester and for students enrolled in both A and B-session courses. Students only enrolled in B-session courses have not passed the 60% point of the semester and would have their aid and charges adjusted up to that point, if withdrawing from the semester.

How do I notify the University of my intent to withdraw?

All undergraduate and graduate students, please use the following  Withdraw Form. Contact the Office of Records and Registration, if you have questions.  Seminary students should use the Withdraw Form.  Contact the Seminary Registrar, if you have any questions.

How are my federal direct loans affected if I withdraw from a semester?

Since you are no longer enrolled half-time or more, your loans will no longer be in an in-school status. However, due to the COVID-19 pandemic, federal student loan payments have been suspended through September of 2020. If you have further questions, contact your loan servicer or the AU Financial Aid Office.

What if I have withdrawn or am considering withdrawal from a semester due to circumstances related to the COVID-19 pandemic?

Contact the AU Financial Aid Office at 419.289.5002 or 800.882.1548 to discuss with your financial aid counselor. There may be relief depending on the specific circumstances of your withdrawal.

Ashland University continues to work to ensure that academic continuity and student success is the top priority.

Faculty/Advisors

 

In recognition of the extraordinary adjustments that students and faculty have needed to make to learning and teaching due to the COVID-19 pandemic, Ashland University is implementing a few temporary policy exceptions for the Spring 2020 semester only.

For Spring 2020, only, undergraduate students are offered additional flexibility with respect to the S/U grading option and withdrawal procedures. For more information, please review the Ashland University Academic Catalog, the original S/U policy is located on pg. 37.

The temporary changes include:

  • Satisfactory/Unsatisfactory grade (S/U) option: Students have until May 1, 2020 to switch any course from a letter grade to the S/U option. There is no restriction on number of courses, grade point average or credit hours earned to make use of this option. This requires academic advisor approval.
  • Passing grades: For courses completed in Spring 2020, “S” will count for all degrees and pre-requisite requirements internal to Ashland University.
  • Withdrawal Policy: Students have until May 1, 2020 to withdraw from (drop) a course, with academic advisor approval.
  • Incomplete Policy: Students receiving an “Incomplete” for a spring 2020-semester class will have the entirety of the 2020-21 academic year to complete the course.
    • Faculty are strongly discouraged from issuing “Incomplete” grades because these are computed equivalent to a “Failing” grade until completed.
  • Academic Dismissal: No student will be dropped from the University as a result of their performance in Spring 2020.  Normal regulations will be reapplied in the fall.
  • Academic Probation: No student will be placed on academic probation as a result of his or her performance in Spring 2020.  Normal regulations will be reapplied in the fall.
  • Transcript Notation: A comment will be added to the transcript of all students enrolled this semester referencing the COVID-19 pandemic for the Spring 2020 semester.

Students may be contacting you seeking permission to elect to take courses S/U or to withdraw from courses up to the extended deadline of May 1st. Advisor approval is required for these actions. If your advisee chooses to pursue this option, you will provide your advisee with this form and you will need to sign the completed form and send it to the Registrar’s office by emailing the form to regis@ashland.edu.

Please note that before you grant a student permission for these options; please keep in mind how electing such an option might affect the student and their academic progression or academic goals.

Potential issues to consider when selecting S/U or course withdraws:

  • Effect on the student’s continuation towards their degree
    • Students should be specifically educated that a grade of S requires C- or better performance in a class and anything lower would not “pass” the class, whereas if the S/U option is not selected a grade of D- would be considered passing.
    • Overall impact on GPA, since a grade of S would not factor into GPA, and thus might not assist a student who is attempting to raise her/his GPA.
    • Impact on applications to graduate or professional programs
    • Impact on individual applications for licensure in certain areas
    • The effect on the student’s ability to earn Dean’s list honors, since S grades do not count towards the required 12 credits required for Dean’s list qualification

How does an “S” or “U” compare to a letter grade?

Letter

S/U

A

S

A-

S

B+

S

B

S

B-

S

C+

S

C

S

C-

S

D+

U

D

U

D-

U

F

U

Thank you again for your continued work to assist students during this challenging time. We appreciate your commitment to the students of Ashland University.

If you have any questions regarding the process, please contact Mark Britton, Registrar at mbritto3@ashland.edu.

Student Information
Summer 2020 Classes

As a result of the ongoing COVID-19 pandemic, Ashland University will continue to suspend all face-to-face classroom instruction for courses offered in the Summer 2020 A term, scheduled to begin May 11

A decision regarding courses in the Summer B sessions scheduled to begin July 6 and the 12-week summer courses scheduled to begin June 1, will be announced to the campus community by May 15.

The incoming May 2020 Accelerated Nursing cohort scheduled to begin on May 11 will now begin in the fall 2020 semester.

Courses normally offered through an online format will continue as scheduled.

For more information on the academic calendar, please visit Ashland University Academic Calendar Quick Dates.

The AU CARE Team

Ashland University now has the AU Coronavirus Assistance and Resource Employee (CARE) Team, which was created to coordinate care for any AU student who has been exposed to COVID-19 or who has tested positive for the virus.

  • Who’s on the team: Faculty, staff and administrators have volunteered to become CAREgivers. They are not health care professionals.
  • What they will do: They will be assigned to regularly check in, help answer or relay critical questions and follow up with student health and academic priorities. In short, they support student needs.

Symptoms of COVID-19

  • Cough
  • Fever
  • Difficulty breathing or shortness of breath (emergency warning sign)

WHAT TO DO IF YOU HAVE BEEN EXPOSED TO COVID-19, are being tested for it or have had a positive test result for the virus:

  • Call Safety Services (419.207.5555): to initiate help from the University and the AU CAREteam to know the necessary precautions;
  • Stay home: People who experience a mild case of COVID-19 can recover at home. Do not leave, except to get medical care. Do not visit public areas.
  • Stay away from others: Use your own bathroom and bedroom. If you do not have a personal bed and bath, contact Residential Life 419.289.5303 to make arrangements immediately. Avoid contact with others and do not use common laundry facilities. A CAREgiver can help explore alternative laundry solutions if that becomes necessary.
  • Call before you get medical care. Stay in touch with your healthcare provider. Notify the Student Health Center (419.289.5200 weekdays from 9 a.m. until 5 p.m.) for help finding care and questions about what to do. After-hours, contact one of the local urgent care centers or hospital by phone.
  • Seek emergency care if you are having trouble breathing, pain or pressure in your chest, confusion or inability to arouse, or bluish lips or face. 

IN AN EMERGENCY:

  • Call 911 or the emergency room if you have a medical emergency;
  • Notify the operator that you have or think you might have, COVID-19;
  • If possible, put on a facemask or use something to cover your mouth and nose.

URGENT CARE FACILITIES AND EMERGENCY DEPARTMENTS IN ASHLAND:

(always call first)

  • University Hospital Samaritan Urgent Care
    663 E Main St.
    419.207.2502
  • UH Samaritan Walk-In Urgent Care
    1016 Sugarbush Drive
    419.903.0404
  • CVS Minute Clinic
    418 E Main St.
    419.281.2525
  • University Hospital Emergency Department
    1025 Center St.
    419.289.0491

FOR MORE INFORMATION

  • From the Centers for Disease Control and Prevention:
    https://www.cdc.gov/ coronavirus/2019-ncov/index.html
  • Ohio Department of Health hotline: 1.833.4ASKODH
    if outside Ashland 1.833.427.5634
  • The Ashland County Health Department 419.282.4231
March 31, 2020 - Student Accounts Adjusted Operations
  • Effective immediately, the Student Accounts Office hours are Monday-Friday 7:30 a.m. – 4:00 p.m.  Our physical presence in the office will be limited. On campus hours are subject to change, please contact Student Accounts staff via email at busoff@ashland.edu and/or phone 419-289-5022 until further notice.  Please note your student ID and be as specific as possible in your email correspondence so we can quickly assist you.
  • During adjusted operations, refunds will be processed on Thursdays.  We highly encourage students set up direct deposit for secure and efficient deposit of funds to your bank account during this time.  We are currently working on an electronic method of signing up for direct deposit. At this time, please complete the Student Refund Direct Deposit Form and send the completed form to busoff@ashland.edu .  All refund checks will be mailed to the permanent address on file.  Pickup is not an option during this time. 
  • We strongly encourage students to utilize Cashnet to make e-check and credit card payments onto your student accounts.  Student Accounts staff will be available to assist in making payments, in addition please see instructions here
  • Instructions to add a third party to your account to view and/or make payments on your behalf can be found here.
  • We understand that the recent measures taken regarding the COVID-19 situation has caused financial difficulty for many of our students and their families. The University is willing to assist students during this difficult time.
    • The University has increased the financial hold limit for Summer 2020 and Fall 2020 registrations from $1,000 to $3,000 for all students. 
    • If you established a payment plan for the Spring term and need to extend your payment plan, please reach out to a Student Account Rep at busoff@ashland.edu, note EXTEND PAYMENT PLAN in e-mail header.
    • If preventive measures by the University in response to COVID-19 have disrupted your ability to continue as a student during the spring semester, you may apply for a Student Emergency Fund grant.
    • The 2019-20 FAFSA was based on 2017 student and parent income.  If your family income in 2018 or 2019 decreased, and is still down in 2020 compared to 2017, you may be eligible to file a Special Conditions Form to be considered for additional assistance, please reach out to Financial Aid at financialaid@ashland.edu.
    • You may be eligible for a student or parent loan to assist in paying any outstanding educational bills for the 2020 spring semester, please contact Financial Aid at financialaid@ashland.edu.
March 27, 2020 - Housing and Board Refund

We thank you and appreciate your patience as we have worked tirelessly to determine a fair and equitable housing and board refund during this ever-changing time of the COVID-19 pandemic. We want you to know that these decisions were not made lightly and that we want to make sure we are doing everything possible to keep you and our AU family safe.

If you are eligible for a housing and/or board refund, a pro-rated amount will be applied to your student account by April 1, 2020. If you have any unpaid charges on your student account, the refund will be applied first to those charges and any remaining eligible credit will carryforward to your Fall 2020 semester, except for graduating seniors as your remaining credit will be refunded. For non-graduating seniors if you desire a direct refund, please email the Business Office at busoff@ashland.edu and we will deposit via direct deposit to your bank account on file. To ensure you receive timely payments, please verify that you have accurate direct deposit and mailing address information on file with the Student Account Office. If there is no direct deposit information on file, checks will be mailed to the permanent address on file. We highly encourage students to set up direct deposit for secure and efficient deposit of funds to your bank account. We are currently working on an electronic method of signing up for direct deposit, therefore in the interim if you would like to enroll at this time, please complete the Student Refund Direct Deposit Form and send the completed form to busoff@ashland.edu

Please direct any questions to the Student Accounts Office via phone at 419-289-5022 or our office email account at busoff@ashland.edu.

Thank you for your patience and support during these uncertain times!

March 24, 2020 Residence Life Office Update
  • The Residence Life Office will be working remotely during the Stay at Home Order, but will respond to emails and phone calls between 8 a.m. and  5 p.m. Monday weekdays. You can reach us at 419-289-5303 or reslife@ashland.edu
  • Please see the “services” tab for information on mail and dining
  • We continue to encourage social distancing, good handwashing hygiene, and all other Center for Disease Control guidelines.
  • If you have left and did not return your key, you may mail it back in a thick or padded envelope (so key does not rip and fall out) to:
     
    Ashland University
    ℅ Residence Life Office
    401 College Ave.
    Ashland, Ohio 44805
     
  • The State of Ohio has issued a "stay at home" order for the state.  If you have not moved out of your room, the state has permitted essential travel as:
    • Travel to or from educational institutions for purposes of receiving materials for distance learning, for receiving meals and any other related services.
    • Travel to return to a place of residence from outside the jurisdiction.
    • Travel required for non-residents to return to their place of residence outside the state. Individuals are strongly encouraged to verify that their transportation out of the state remains available and functional prior to commencing such travel

Based on the definition of essential travel, we will continue to allow students to return to campus to move out.  Keys will continue to be returned in the Mailroom on the first floor of the Student Center. 

  • If you or those assisting you to move out answer YES to any of the following questions, DO NOT come to campus. Please contact Residence Life at  reslife@ashland.edu to coordinate a later check-out date.
    • Have you been tested for COVID-19 and are awaiting results? 
    • Are you sick or currently experiencing COVID-19-related symptoms (fever, coughing, etc.)? 
    • Have you had recent contact (within the past 14 days) with an individual who has tested positive for COVID-19?
    • Feel returning will be unsafe for you or others ?
    • Have you been to a Level 3 Advisory country within the last 14 days? 
    • Have you been on a cruise ship within the last 14 days?
Video - How to Use Blackboard

Health Center
  • The Health Center staff is taking consulting calls weekdays from 9 a.m. until 5 p.m. at 419-289-5200 or via email staylo21@ashland.edu from students concerning medical questions, follow-up needs, medication maintenance and concerns related to COVID-19.

  • Students living off campus must call their local primary care provider for COVID-19 screening, testing or examination. 

  • Please call any health care center before visiting.

Mental Health

Ashland University will continue to support the mental health needs of the campus related to novel Coronavirus. Student health and emotional wellbeing are a top priority.

If you currently receive health-related or counseling services at Ashland University, feel free to contact your specific provider by email or phone. If you are not currently receiving health-related or counseling services from Ashland University but would like to speak to a professional clinician, please investigate local resources (in your area) until the university resumes full clinical operations.

Remember, if you pursue outside health-related or counseling services, you have the option of transferring all records and treatment plans to Ashland University upon your return.

Ashland Healthy Mind app

Ashland Healthy Mind app provides resources and information to help you live a healthy life and reduce stress. You will find health information, medical updates, inspirational quotes, counseling services, crisis intervention platforms, stress reduction techniques, and tools just to have fun. Enjoy!

Ashland Healthy Mind app, available on Apple iTunes and Google Play
Download from the App Store or Google Play

The goal of Ashland Healthy Mind is to offer easy access to mental health and life improvement resources for all members of Ashland County, Ohio. Ashland University and the Mental Health and Recovery Board of Ashland County work hard to provide resources tailored to both Ashland University students, AU alumni and the community partners.

Academic Support

Professional Academic Advising will hold appointments via Zoom and have contacted all pre-scheduled appointments with the Zoom links for their meetings.  There also will be hosting of drop-in advising hours Mondays 3:30-4:30 p.m. and Thursdays 8-9 a.m. All advisees have been emailed with the link to the Zoom Waiting Room for drop-in advising and links will be posted on the student AU portal and on social media for upperclassmen. When students click on the Zoom link it will take them to a waiting room where their advisor will give them permission to enter when it's their turn.  Students can schedule one-on-one appointments with their professional advisor through Google Calendar, following the typical process.  Once the advisor gets the request, they will convert the appointment to a Zoom meeting.  There is no camera required for Zoom meetings.  Students will need access to a phone or microphone in their electronic device to connect to Zoom.

Peer Tutoring will operate as usual, but in an online format.  Students can request tutoring by going to https://www.ashland.edu/tutor and clicking on "One-on-One Tutoring."  Peer tutors will be providing tutoring sessions through either Google Hangouts or Zoom.  Tutors will reach out to the students and set up appointments based on availability.  Drop-In Tutoring sessions will also continue.  Students can go to https://www.ashland.edu/tutor and click on "Drop-In Help Schedule" and the Zoom Waiting Room links will be available under each of the courses beginning March 18.  Students will click on the link to join during that time, and the tutor will let them into the room when it's their turn.  There is no camera required for Zoom meetings.  Students will need access to a phone or microphone in their electronic device to connect to Zoom. 

Accessibility

Students registered with SAC continue to be eligible for accommodations and can work with  professors and SAC to access them.

  • Ashland and Mansfield campuses: Those eligible for extended time on tests/quizzes should continue to schedule testing accommodation requests with Justin Beeman (jbeeman@ashland.edu) and should let professors know in plenty of time that the testing accommodation is to be used. It is helpful for the SAC to know when a student is scheduled to take a test so it can have someone available in the event there any questions or glitches.  Professors should be notified far enough ahead to have time to adjust the online exams accordingly. The SAC suggests at least five business days ahead.
  • All campuses: Students who decide to use their accommodations given the current online format of your classes should let the SAC know and it can provide an updated Accommodation Letter for the remainder of this semester.
  • All campuses: Students needing help with any assistive technology or alternative textbook formats for which they are eligible should contact Justin Beeman as soon as possible at jbeeman@ashland.edu.

SAC will contact students periodically with updates as necessary.

Student Accounts/Financial Aid Questions

Q:  If I have a credit on my account, can I carry it forward to the next academic year?

A:  If you have an eligible credit balance on your account, it can be carried forward to the next academic year.

Q:  Can I request the credit balance on my account to be refunded to me?

A:  Yes, please email the Business Office at busoff@ashland.edu and we will deposit via direct deposit to your bank account on file. To ensure you receive timely payments, please verify that you have accurate direct deposit and mailing address information on file with the Student Account Office. If there is no direct deposit information on file, checks will be mailed to the permanent address on file. We highly encourage students to set up direct deposit for secure and efficient deposit of funds to your bank account. We are currently working on an electronic method of signing up for direct deposit, therefore in the interim if you would like to enroll at this time, please complete the Student Refund Direct Deposit Form and send the completed form to busoff@ashland.edu

Q:  How is it determined whether the refunds will go to a parent or a student, and are there exceptions?

A:  Refunds are processed to students unless there is a Federal Plus loan disbursement for the Spring Semester on the student account.  The only exception would be if, upon application of the parent plus loan, the parent selected “Refund to Student”.  In this case, the refund would be processed directly to the student.

Q:  What if I received funding from my 529 plan to pay for my room and board this semester?

A:  If you receive a refund of funds originally withdrawn from your 529 plan, you may re-contribute the funds (up to the amount of the refund) within 60 days after the date of the refund without penalty.  The re-contribution must be made by check, not electronically.  The individual making the re-contribution is responsible for maintaining all documentation linking the re-contribution to the refund from the eligible educational institution.

Visit www.collegeadvantage.com for more information.

Q:  Will I receive a portion of my tuition refunded?

A:  As the University has continued to provide instruction in an on-line modality, there are no tuition refunds made at this time.

Q:  I have ordered my cap and gown, will I be refunded?

A:  No refunds will be issued for purchases of caps and gowns at this time. Graduation has been postponed and the Administration is assessing the commencement arrangements and determining a date.  Please make arrangements with the Campus Store to have your cap and gown either picked up or mailed to you.

Q:  I am currently student teaching, will the student teaching fee be refunded due to school closures?

A:  Students need to work with their faculty supervisors to perform remaining assignments to meet the student teaching requirements in an on-line modality; therefore, fees will not be refundable.

Q:  I have health insurance under the University’s insurance plan, do I still have coverage?

A:  Yes, students enrolled in the University’s student health insurance plan have coverage through August 11, 2020.

Q:  I am an international student who is able to return to my home country.  Am I able to get a refund on my insurance premium?

A:  No refunds on insurance premiums are being issued by the insurance carrier.

Q:  Due to the COVID-19 pandemic, I am not able to pay my bill on the established payment schedule I set up in Cashnet at the beginning of the semester, how can the University assist?

A:  If you established a payment plan through Cashnet at the beginning of the semester please contact busoff@ashland.edu and a Student Accounts Rep will contact you to work through a payment plan for your situation.

Q:  Will a portion of the student activity and campus access fees be refunded for the semester?

A:  Such fees will not be refunded by the University at this time.

Q:  I paid a lab fee for a course that we are not able to hold in an online modality, will a refund be offered?

A:  Lab fees under such circumstances will be reviewed and approved by the College Dean and Provost prior to being refunded.

Q:  Is there financial assistance the University could provide for myself and/or family during this time?

A:  If preventive and safety measures implemented by the University in response to COVID-19 have disrupted your ability to continue as a student during this spring semester, you may apply for a Student Emergency Fund grant.

Additionally, if your family income in 2018 or 2019 decreased, and is still down in 2020 compared to 2017, you may be eligible to file a Special Conditions Form to be considered for additional assistance, please contact the Financial Aid Office at financialaid@ashland.edu

Lastly, you may be eligible for an additional student loan to assist in paying any outstanding educational bills for the 2020 spring semester, please contact Financial Aid Office at financialaid@ashland.edu.

Student Emergency Fund

Student Emergency Fund

Male and Female student walking and talking on the Avenue of EaglesSo much has changed in the past few weeks due to the necessary precautions against COVID-19.

To all of our students, we know it’s been a whirlwind – moving from campus, negotiating online classes, frustration over the loss of campus life. And it’s a difficult time for families, too.

Please know you will always be our top priority, so if you find yourself in need during this time, reach out.

Our Student Emergency Fund is available to you right now.

If you or another Ashland University student cannot afford:

  • Housing (rent or utilities)
  • Transportation
  • Basic needs (groceries, utilities, etc.)
  • Access to required resources for remote learning
  • Reach out. Apply at: Student Emergency Fund Application

Not sure if you should apply? Reach out to your favorite professor, an advisor or coach and they can help you decide whether it’s the right next step for you.

You’re not alone in this. We’re here to help.

Faculty

All student accommodations are in effect as usual, and students should be contacting them to request their accommodations as they have in the past. Faculty will also be reminded through email by testing coordinator Justin Beeman when a student has scheduled an exam and requested extended time. Students have been asked to remind their professors that they are eligible for extended time, and would like to use it on any timed online exam. Then professors can adjust the time accordingly.

Faculty & Employees
Thank You from President Campo

Minimum Basic Operations

As of March 24, Ashland University has moved to Minimum Basic Operations under the Ohio Department of Health Director’s Stay at Home Order. Employees scheduled to report to work under Minimum Basic Operations will be notified by their Vice President as needs dictate. 

If you are not scheduled to report under Minimum Basic Operations, work on campus is not permitted until further notice. Remote work arrangements will still continue. Regular full- and part-time employees who have experienced a reduction in their schedule or who have not been scheduled will be paid for their normally scheduled hours for the balance through May 1. 

We continue to take these preventative measures very seriously and will continue to follow directives from the Ashland County Health Department, the Ohio Department of Health and the Centers for Disease Control and Prevention.  

Thank you for your critically important work and for your continued commitment to Ashland University.

Additional Notes:

  • A guide to workplace policies related to COVID-19 is available at www.ashland.edu/covid-19-workplace-policies-information.
  • Non-essential University-related travel, both foreign and domestic, has been cancelled until further notice. Essential travel requests must be pre-approved by a supervisor.
COVID-19 Self-Reporting Form for Faculty & Staff

Ashland University is asking that any faculty or staff who have tested positive for COVID-19, have been tested but are awaiting results or have been exposed to a potential or confirmed case of the virus complete the COVID-19 Self-Reporting form (results will remain confidential).

FAQ - Pay During COVID-19

These questions and responses are applicable as March 19, but likely will change as this pandemic evolves. 

Remote work

Q. I have been approved to work remotely during this time, how will I be paid?

A. Salaried employees will be paid as normal.  Hourly employees will follow normal Kronos clocking procedures. 

Childcare issues

Q. I am an employee scheduled to work on campus, but I can’t come to work because I do not have childcare.  How will I be paid?

A. In this scenario you will be required to use vacation time.  If you run out of vacation time, the University will cover any remaining time, up to your normally scheduled hours, through May 1.  Please work with your supervisor, who may be able to adjust the schedule to accommodate childcare needs.   

Employee underlying health conditions

Q. I am an employee whose work can only be performed on campus.  I have an underlying medical condition that requires me to be in isolation per CDC guidelines.  How will I be paid?

A. Because you have an underlying medical condition that does not allow you to come to work, you will be paid with sick time for your normal schedule.  If you run out of sick time, the University will cover any remaining time, up to your normally scheduled hours through May 1. 

Q. I am an employee whose work can be performed remotely.  I am not currently ill, but I have an underlying medical condition that requires me to be in isolation per CDC guidelines.  How will I be paid?

A. If you are able to continue your work in a remote capacity, your compensation will continue as normal. 

Family with underlying health conditions

Q. I am an employee whose work can only be performed on campus.  I am concerned about a person in my household who might experience complications if infected with COVID-19.  I’m choosing to avoid work at this time.  How will I be paid?

A. In this scenario you will be required to use vacation time.  If you run out of vacation time, the University will cover any remaining time, up to your normally scheduled hours, through May 1.

Isolation protocols

Q. I am an employee whose work can only be performed on campus.  I have been placed on isolation protocols.  How will I be paid? 

A. In this scenario you will be required to use sick time.  If you run out of sick time, the University will cover any remaining time, up to your normally scheduled hours, through May 1.

Q. I am an employee whose work can be performed remotely.  I have been placed on isolation protocols.  How will I be paid?  

A. If you are able to continue your work in a remote capacity, your compensation will continue as normal. 

Disability

Q. I’m currently off work for a medical condition not related to COVID-19 and receiving disability pay in combination with my sick time. How will I be paid?

A. You will continue to be paid through disability and the use of your sick time because you are not available to work either on-campus or from home.

Reduced schedule

Q. My schedule has been reduced by my supervisor due to COVID-19?  How will I be paid the difference between my new work hours and my normal schedule?

A. You will be paid for all hours actually worked.  In addition, if you have not been assigned hours in other areas to make up the difference, you will be paid for your normally scheduled hours for the balance through May 1. 

Vacation

Q.  Can I schedule and take vacation time as normal during this time?

A. Yes, but note that depending upon workforce demands, your supervisor may have less flexibility than normal in approving vacation for recreational purposes during this time.

Student work

Q. I am a student worker, will I be paid if I am not scheduled?

A. The vast majority of student work has been suspended for the time being.  A few student assignments have continued to be scheduled due to their essential nature, and students in those positions will be paid as normal.

Casual, Seasonal, and Temporary work

Q. If I fall into one of these categories, will I continue to be paid?

A. You will definitely be paid for all hours actually worked.  Some Casual employees who work a regular schedule may be eligible for the difference between their normal schedule and any reduced hours between now and May 1.  Those details are currently being explored. 

General concern about working

Q. I just don’t want to work during this time.  How will I be paid?

A. In this scenario you will be required to use vacation time.  You may also consult with your supervisor regarding the possibility of an unpaid leave. 

FMLA

Q. If I become ill with COVID-19 or I am caring for someone who has COVID-19, will I qualify for FMLA?

A. In these scenarios, it is likely that you will qualify for FMLA, depending on how many days off are required, your length of service, and other factors.  FMLA addresses job protection, not pay.  The University Sick Time and Disability benefits are used to address pay.  

Reminder: Employees who are scheduled to work but can't due to recommended isolation from the CDC guidelines or because of child care issues due to COVID-19 should contact Michelle Neville in Human Resources at mneville@ashland.edu or extension 5677.

Tips for Staying Productive While Working Remotely
calendar icon

CREATE A ROUTINE

Work with your leader to set a schedule – including working, lunch and break times – and stick to it. Establishing a routine helps you get into a working mindset at the right times, so you can be focused and efficient.

boundaries icon

SET BOUNDARIES

If others aren’t used to you working from home, this can lead innocent family, friends, or nearby strangers to interrupt. Be firm. You don’t have to ignore them, but do let them know that you’re working, and you’ll be free to engage after work hours.

cross-out icon

REMOVE ONLINE DISTRACTIONS

Online distractions like Facebook or Twitter can get in the way of productivity. Set a routine for yourself, committing to only checking social media a few times a day and at set times, like breaks. Remove online distractions to prevent yourself from

computer icon

GET THE RIGHT EQUIPMENT

There are certain things you just can’t be productive without. Some of the things you might need: a reliable computer, internet access, a VPN for security, and access to your phone calls from home. Reach out to your leader, or submit an IT ticket if there is equipment you need to be successful.

workspace icon

CREATE YOUR OWN WORKSPACE

Whether you’re working at home or in a more traditional workspace, making a designated space for work helps you enter the mental state to be productive. When you enter your workspace, you’re at work, ready to do your best.

discussion icon

PROACTIVELY REACH OUT TO CO-WORKERS AND YOUR LEADER

Don’t rely on them to connect with you. It can be easy to get pulled into the bliss or misery of isolation, depending on your social preferences. But the reality is, when working remotely, people need to be shown you are thinking of them. If you don’t have a cause for regular engagement with key people then you should schedule reminders to reach out with an email or call.

clock icon

UPDATE ON PROGRESS MORE THAN USUAL

Since this is a new experience for everyone, you should err on the side of over-communicating, especially with work progress, until remote working norms are established. Send updates to your manager and co-workers vs. waiting for them to ask you for them. Ask them what preferences they have around frequency, content and form of updates.

break icon

GIVE YOURSELF BREAKS

No one else is going to stop you, and you may be amazed how much you can go from getting distracted by everything at home to having zero reason to stop working on or thinking about all your deadlines and priorities. Schedule breaks to get up and get some air. Schedule time to go grab lunch. Most importantly, work with your leader to schedule a stop time every day.

Tips for Effectively Managing Remote Employees
tip 1 icon

ESTABLISH STRUCTURED DAILY CHECK-INS

  • Many successful remote managers establish a daily call with their remote employees. This could take the form of a series of one-on-one calls, if your employees work more independently from each other, or a team call, if their work is highly collaborative.
  • The important feature is that the calls are regular and predictable and that they are a forum in which employees know that they can consult with you, and that their concerns and questions will be heard.
tip 2 icon

PROVIDE SEVERAL DIFFERENT COMMUNICATION TECHNOLOGY OPTIONS

  • Email alone is insufficient. Remote workers benefit from having a “richer” technology, such as video conferencing, that gives participants many of the visual cues that they would have if they were face-to-face.
  • Video conferencing has many advantages, especially for smaller groups: Visual cues allow for increased “mutual knowledge” about coworkers and also help reduce the sense of isolation among teams. Video is also particularly useful for complex or sensitive conversations, as it feels more personal than written or audio-only communication.
tip 3 icon

ESTABLISH “RULES OF ENGAGEMENT”

  • Remote work becomes more efficient and satisfying when managers set expectations for the frequency, means, and ideal timing of communication for their teams. For example, “We use videoconferencing for daily check-in meetings, but we use texting when something is urgent.”
  • Also, let your employees know the best way and time to reach you during the workday (e.g., “I tend to be more available late in the day for ad hoc phone or video conversations, but if there’s an emergency earlier in the day, send me a text.”)
  • Finally, keep an eye on communication among team members (to the extent appropriate), to ensure that they are sharing information as needed. We recommend that managers establish these “rules of engagement” with employees as soon as possible. While some choices about specific expectations may be better than others, the most important factor is that all employees share the same set of expectations for communication.
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ESTABLISH BOUNDARIES

  • It’s important that you establish clear expectations and boundaries with your team when working remotely. Are flexible hours a possibility? What hours should your employees be working remotely? Should they be available outside of those working hours to answer questions as necessary?
  • It’s important to understand that just because you - and your employees - are working remotely, this does not mean it’s appropriate to contact them at all hours of the day. Set clear expectations and boundaries and have a plan for urgent matters that must be handled right away.
  • Remember, hourly employees working remotely must be compensated for all time worked - be clear that you do not expect or allow off the clock work.
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PROVIDE OPPORTUNITIES FOR REMOTE SOCIAL INTERACTION

  • One of the most essential steps a manager can take is to structure ways for employees to interact socially (that is, have informal conversations about non-work topics) while working remotely. This is true for all remote workers, but particularly so for workers who have been abruptly transitioned out of the office.
  • The easiest way to establish some basic social interaction is to leave some time at the beginning of team calls just for non-work items (e.g., “We’re going to spend the first few minutes just catching up with each other. How was your weekend?”), or a virtual “coffee hour.”
  • While these types of events may sound artificial or forced, experienced managers of remote workers (and the workers themselves) report that virtual events help reduce feelings of isolation, promoting a sense of belonging.

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OFFER ENCOURAGEMENT AND EMOTIONAL SUPPORT

  • Especially in the context of an abrupt shift to remote work, it is important for managers to acknowledge stress, listen to employees’ anxieties and concerns, and empathize with their struggles.
  • If a newly remote employee is clearly struggling but not communicating stress or anxiety, ask them how they’re doing. Even a general question such as “How is this remote work situation working out for you so far?” can elicit important information that you might not otherwise hear. Once you ask the question, be sure to listen carefully to the response, and briefly restate it back to the employee, to ensure that you understood correctly. Let the employee’s stress or concerns (rather than your own) be the focus of this conversation.
  • Research on emotional intelligence and emotional impact tells us that employees look to their managers for cues about how to react to sudden changes or crisis situations. If a manager communicates stress and helplessness, this will have what Daniel Goleman calls a “trickledown” effect on employees.
  • Effective leaders take a two-pronged approach, both acknowledging the stress and anxiety that employees may be feeling in difficult circumstances, but also providing affirmation of their confidence in their teams, using phrases such as “we’ve got this,” or “this is tough, but I know we can handle it,” or “let’s look for ways to use our strengths during this time.” With this support, employees are more likely to take up the challenge with a sense of purpose and focus.
TIAA

The Coronavirus Aid, Relief and Economic Security (CARES) Act adopted by Congress last month allows retirement plan participants to have greater access to their savings if they are impacted by the COVID-19. TIAA systems and employees are ready to accommodate those who seek access to coronavirus-related distributions, which are defined as a distribution or loan made to an individual:

a. Diagnosed with COVID-19 on a test approved by the CDC
b. Whose spouse or dependent is described as above or who experiences adverse financial consequences as a result of:

  • Being quarantined
  • Being furloughed, laid off or having work hours reduced as a result of the virus or disease
  • Being unable to work due to lack of childcare due to such virus or disease
  • Closing or reduced hours of a business owned by such individual as a result of such virus or disease
  • Other factors as determined by the Secretary of the Treasury or his delegate

If you meet the eligibility criteria detailed above, would like to speak to a financial consultant, or would like to request loans or distributions, you can do so by logging in to your online account at TIAA.org or calling TIAA at 855.400.4294. You can also visit TIAA.org for more information on the provisions of the CARES Act and other changes to consider. We recommend reviewing all of your options prior to making a decision.

Event Status

CANCELLATIONS:

  • Maplerock Jazz Festival (Maplerock patrons who already purchased tickets will be contacted with further details)
  • All Department of Music concerts and recitals.
  • Rehearsals for Ashland Area Chorus & Ashland Area Community Concert Band (until further notice).
  • All Department of Theatre events, including The Odd Couple (Female Version) performances scheduled for April 1-4. Patrons who purchased tickets should contact Tricia Applegate at tapplega@ashland.edu or 419.289.5950 for a refund.
  • Ashland County Middle School Honors Band Concert.
  • VITA tax services.
  • EVS Lecture with wildlife biologist Megan Seymour, "Wind Turbines Beneath Their Wings: The Toll Of Green Energy On Wildlife"
  • Events at the Coburn Gallery.
  • Symposium Against Indifference's Victims of Communism Series.
  • Campus visit and related events with  Jemar Tisby.
  • All face-to-face student organization sponsored operations and events are suspended through the end of spring semester.
  • Future Eagle Day - March 21.
  • COBE Visit Day - March 27.
  • Spring Open House - April 4.
  • 25th Reunion of the 1995 World Series Team, April 1

POSTPONEMENTS:

  • The 2020 Alumni Awards Luncheon scheduled for Saturday, April 18,  has been postponed. Once the university is cleared to resume on-campus programming, we will reschedule the Alumni Awards Luncheon and send out updated information.
  • Ashbrook Center Issues Series luncheon with Fox News contributor Mollie Hemingway is being rescheduled. If you have already made a reservation, no action is required on your part. Your reservation is good for the rescheduled event. To cancel or make a new reservation, please contact Carrie Clever at cclever@ashbrook.org or (419) 289-5430.
  • Run Your Race, the Excellence by Choice Lecture by Rich Ferrari scheduled for Tuesday, March 24, at 11 a.m. at the John C. Myers Convocation Center (may be rescheduled and/or offered in an alternate format).
  • Reading by poet, essayist and cultural critic Hanif Abdurraqib scheduled for March 19 will be rescheduled for the fall
  • Re-Entry summit scheduled for March 20 has been postponed indefinitely.
Travel Considerations
Domestic and foreign travel has been suspended for AU personnel and university sponsored trips.
Community
  • University facilities will be closed to the public, including the Recreation Center, Library, Accent Room, Eagles’ Nest, Coburn Art Gallery until further notice.
Services
Building Access

Beginning Monday, March 23, at 5 p.m. and until further notice, Ashland University facilities will remain locked.

Faculty and staff may use their Eagle Cards to enter their building (providing there is a card reader at the entrance). If there is no reader for your building, please use your key.

The Hawkins Conard Student Center will remain open for employees and students to access the mail center and safety services and student dining at Convo will remain open during their posted hours for those authorized to be living on campus during this period of interrupted service. Please be aware that Campus Dining is serving only boxed meals for carry-out.

Safety services is able to assist should you have any issues accessing your building. Please call 419.207.5555 for assistance. Please remember to have your Eagle Card and keys to minimize unnecessary service calls.

Campus Store

Campus Store Information beginning 3/20/20

On-Campus Office Supply Delivery:

Due to offices moving to remote work, we will be offering office supply delivery every Tuesday and Thursday until regular campus operations resume. Please continue to send your office supply orders to offsupp@ashland.edu. We will attempt to coordinate deliveries. 

Website Orders and Cap and Gown Shipments:

We will be monitoring our website orders and will process web orders and cap and gown shipments as we are able. We appreciate your patience.

Course Materials Questions:

Please send all course materials related questions to books@ashland.edu. We are actively monitoring this email and is the easiest way for us to assist you. If you are experiencing technical issues with your digital content, sending a screen shot of what the error is will greatly assist us in helping with the issue.

Rental Book Returns and Textbook Buyback:

We will provide information in regards to rental book returns and textbook buyback at a later date.

All Other Questions:

Please send any other questions to books@ashland.edu

http://www.ashlandbookstore.com/Home

Dining Options

Student and Faculty/ Staff Dining Options Update

Convo will be open March 16-31, but will serve a limited menu.

Due to the closure of the Eagles’ Nest, Accent Room, Tuffy’s Smoothie Bar, Schar Café, and COBE Café, on-campus faculty and staff will be able to eat for $8 in the dining hall, which has 800 seats and can provide ample space to eat a meal and practice social distancing.

Schedule

Monday-Friday

Breakfast and Lunch: 7 a.m. until 2 p.m.
Dinner: 4 p.m. until 7 p.m.

Saturday and Sunday

Brunch: 11 a.m.  until 2 p.m.
Dinner: 4 p.m. until 7 p.m.

Mail Center

Beginning Wednesday, March 25, and until further notice, the Ashland University mail center service hours will be 10 a.m. until noon. Staff may pick up and/or drop off mail during that time. Please maintain social distancing when doing so.

Mail center staff will be picking up the mail from the post office around 9 a.m. Monday through Friday. UPS and FedEx typically deliver to campus before 11 a.m. Outgoing mail will still be processed and delivered to the post office as usual.

Students who are living on campus will continue to receive their mail and packages as they typically have in the past. Students who are unable to pick up packages from 10 a.m. until noon may do so at the Safety Services service window after hours. Please call the AU mail center at 419.289.5317 should you have any questions.

Resources
Internet
Storage
Travel
Educational Resources

Available to all:

http://www.amazingeducationalresources.com/

To support our students, AU has partnered with digital course materials provider VitalSource and leading publishers to launch VitalSource Helps, a program that provides access to eBooks to all Ashland University students through May 25. Students may begin accessing these materials today at bookshelf.vitalsource.com. An FAQ for students can be found here.

GOOGLE is making Hangouts Meet (their premium video conferencing tool) free to educators, businesses and students until July 1: https://www.businessinsider.com/google-hangouts-video-conferencing-free-coronavirus-zoom-2020-3?fbclid=IwAR1aNjdMWdON5-D7cNAUJVt-5fuEGLfx1MqKqcxqgwDU7x-dS-Gth9c5Zgw

ZOOM Communication Platform is free for students: https://zoom.us/ent?zcid=3172

Office 365 - Go to Office.com and log in with your Ashland University Credentials. Microsoft Office is good while you are a student and up to six months afterward. There are multiple applications available from MS Office365 available for download and online.

Mental Health Support

Crisis Text Line

Go to crisistextline.org or text HELLO to 741741. Crisis Text Line is for anyone who is experiencing "any painful emotion for which you need support”.

For Employees

Ashland Healthy Mind app

Ashland Healthy Mind app provides resources and information to help you live a healthy life and reduce stress. You will find health information, medical updates, inspirational quotes, counseling services, crisis intervention platforms, stress reduction techniques, and tools just to have fun. Enjoy!

Ashland Healthy Mind app, available on Apple iTunes and Google Play
Download from the App Store or Google Play

The goal of Ashland Healthy Mind is to offer easy access to mental health and life improvement resources for all members of Ashland County, Ohio. Ashland University and the Mental Health and Recovery Board of Ashland County work hard to provide resources tailored to both Ashland University students, AU alumni and the community partners.

Ashland Community Resources

Food

Matthew 25 Free Fresh Produce Distribution, Luray Lanes Parking Lot 

Matthew 25 will still be offering their Free Fresh Produce Distributions in the Luray Lanes Parking Lot on the following Saturdays from 10 a.m. - 1 p.m. while supplies last. Sometimes,the Cleveland Food Bank Truck brings non-perishable snacks as well like cookies, chips, and crackers that they package up and call “Fun Boxes”. Dates: SATURDAYS: March 28, April 25, May 30, June 27 

https://www.exploreashlandohio.com/places/dining-options?fbclid=IwAR2PjVOwEq-1oHOeZWhJORAuyLFG-fahNEu0g0fM1FJIzZEadhjSM7BNAsE

The Salvation Army Kroc Center will provide meals and food through its Food Pantry. Community meals will continue to be served weekdays from 11-11:30 a.m. but for take-out only. If driving, please pull into the front loop for service, starting at 10:55 a.m. If walking, come to the front doors to be served.

The food pantry will continue to operate from 10 a.m.-2 p.m., but bags will be more standardized and delivered outside to those waiting. Clients will not be permitted inside to pick out individual orders. Call ahead  to 419-282-4223 for appointments and requests.

Associated Charities Food Bank is open Monday - Friday 9 a.m. - 4 p.m. For the health and safety of all, requests for food pantry or utility assistance will be reviewed via phone first. Call 419-281-0626.

Matthew 25 Outreach Center will offer its free fresh produce distributions in the Luray Lanes parking lot Saturdays March 28, April 25, May 30 and June 27 from 10 a.m. - 1 p.m. while supplies last.

Child Care

Child Care resources can be found at https://www.ohiochildcarefinder.org/find-child-care/index.php

Virtual Wellness Resources

Due to the University’s proactive efforts to slow down the spread of the novel coronavirus the Ashland University Recreation Center is closed until further notice.

We are offering virtual Group X classes through Zoom and will be posting short workouts on social media.     

Our department remains committed to providing resources and motivation to help you maintain an active and healthy lifestyle throughout this difficult time. We have compiled the following list of resources to help you stay active at home.

Group X Schedule

Classes will begin Monday, April 6 & end Friday, May 8.

DayTimeClass
Monday 7:00-7:50 p.,m. HIIT w/Kori
Monday 8:30-9:00 p.m. Yoga w/Sam
Tuesday 6:15-7:05 p.m. Zumba w/Sam
Wednesday 7:00-7:50 p.m. HIIT w/Kori
Thursday 6:15-7:05 p.m. Zumba w/Sam
Friday 7:00-7:30 p.m. Yoga w/Sam

Participation in "virtual" or "online" group exercises presents unique risks, particularly if the participant is alone and not under the typical monitoring of an instructor or classmates, as would be present in typical in-person classes.  Understand these risks before participation.

Strength & Cardio

  • Les Mills on Demand – A streaming site with free access to over 100 workouts across 10 categories including something for the whole family. Free content will be available for at least two months, and may be extended.

  • FitnessBlender - Features over 600 full length at home workouts. Quick, simple, and to the point. 

  • POPSUGAR Fitness - Fun, fresh, and upbeat at home workouts.

  • Sarah's Day - Quick workouts aimed at sweating hard and burning fat. Generally around 15 minutes. 

  • YMCA 360 – Bootcamp, yoga, barre and classes for active older adults.

  • Peleton App - Free for 90 days. A mix of running, strength, toning, cycling, yoga, meditation and outdoor workouts.

Yoga/Pilates

  • Down Dog Yoga – Practice yoga from your living room! Down Dog is making all of their apps – Down Dog, Yoga for Beginners, HIIT, Barre, and 7 Minute Workout – completely free until June 1st.

  • Blogilates - Full length pilates inspired workouts you can follow along at home.

  • Morgan Tyler - Yoga flows designed to elevate your mood!

  • Yoga with Adriene - a great beginners series | Specific video on yoga for stress and anxiety

  • Core Power Yoga: Free access to a collection of online classes through CorePower Yoga On Demand. New classes will be available every week so you can keep up your practice – Flow, sweat, savasana - whenever, wherever.

  • Yoga Girl: 30 Days of Space - A Yoga Girl Community Challenge for Self-Care and Peace of Mind.

  • ABS PIlates: 10 minute pilates clips on Facebook feed.

Running

  • Runner's World - Maybe now is the time to train for that 5/10K?  Running plans for purchase.

  • Hal Higdon Running Plans - Alternative running plans from professional running coach, Hal Higdon.  Free app with upgrades that can be purchased.

ACE (American Council on Exercise) Fitness

American College of Sports Medicine

Free Fitness & Wellness Apps

  • Relax Melodies - white noise ambiance for sleep, meditation & yoga.
  • Nike Training Club - This is the ultimate app for people who want a lot of direction — or don't want to spend hours at the gym. Nike Training Club creates a comprehensive four-week plan based on your fitness level and goals. Workouts are targeted toward getting leaner, stronger, or more toned and range from 15 to 45 minutes. If you hate running (or are injured), you can even choose to eliminate running from your program. 
  • Couch to 5k - Avoid ramping up your training plan too quickly by following this app's easy-to-start program. It's an eight-week training course that requires a mix of running and walking three days per week, thirty minutes per day. 

  • Sworkit Lite - Open the app, tap "Fit in 5 minutes," and you're already working out. Sworkit puts the exercises you want right up front. Three categories are included: strength, cardio, and yoga. Videos play automatically and guide you through each exercise. There are no complicated programs to follow and, unlike other workout apps, no signup information to input. Sworkit is ideal for people who travel frequently or want to workout in their own homes. 
  • Zombies, Run! This app forces you to run for your life. Listen to the story of a town overrun by zombies, while you run in real life. ("Careful, there's one behind you!") As you jog, you'll also collect the supplies necessary to complete your mission.
Additional Resources
Previous Updates
April 6, 2020

As Ashland University moves into what public health experts predict will be the surge phase of the COVID-19 pandemic in Ohio, employees who are part of minimum basic operations and who must come to campus to do their work are strongly advised to wear a cloth face mask.

The recommendation echoes that of Ohio Gov. Mike DeWine and the Centers for Disease Control  and Prevention. Cloth masks are not a substitute for social distancing, but rather, are a complement to social distancing.

Medical supply masks, such as N95 respirators, are to be reserved for healthcare workers, first responders and those who are known to be sick.

Information of how to wear the mask, as well as simple sew and no sew mask-making instructions can be found here.

April 1, 2020

Student Emergency Fund

Male and Female student walking and talking on the Avenue of EaglesSo much has changed in the past few weeks due to the necessary precautions against COVID-19.

To all of our students, we know it’s been a whirlwind – moving from campus, negotiating online classes, frustration over the loss of campus life. And it’s a difficult time for families, too.

Please know you will always be our top priority, so if you find yourself in need during this time, reach out.

Our Student Emergency Fund is available to you right now.

If you or another Ashland University student cannot afford:

  • Housing (rent or utilities)
  • Transportation
  • Basic needs (groceries, utilities, etc.)
  • Access to required resources for remote learning
  • Reach out. Apply at: Student Emergency Fund Application

Not sure if you should apply? Reach out to your favorite professor, an advisor or coach and they can help you decide whether it’s the right next step for you.

You’re not alone in this. We’re here to help.

March 19, 2020

Dear Class of 2020,

The decision to postpone this May’s commencement was not made lightly. The choice we made was based on recommendations from the state as well as the Centers for Disease Control and Prevention and what was in the best interest of our graduating students, their families, and our entire University community.  From the beginning of this crisis, our top priority has been the health and safety of our students. Our decisions now and moving forward will continue to be the prevention in the spread of COVID-19, and protecting the health and wellness of our students and all of AU.

To both our seniors and our graduate students who are completing their degree programs, we are all struggling to fully express our deep regret that your final semester has been disrupted in such a profound way. Presentations, concerts, trips, athletic events, and memory-making times with friends have been suddenly postponed or canceled.

For our Ashland Theological Seminary students, face-to-face commencement events originally scheduled for May 16, have been postponed. At this point, those events have not been rescheduled. The Seminary is exploring ways to honor our students and their successful accomplishment. More information will be sent out as it becomes available. 

As expressed in Monday’s “Virtual Town Hall” meeting, I wish we could give you the answers you all desperately want. There is one promise we will make to you – you will have a commencement ceremony. It is possible that the date, format, or traditional approach may have to change, but there will be a day that I will proudly, and with great joy, hand each one of you your well-earned diploma. Hold onto this promise during these difficult days. 

You are in our daily prayers, and together we will get through this time.

Sincerely,
Dr. Carlos Campo signature

Dr. Carlos Campo photo
Carlos Campo, PhD
Ashland University President

March 16, 2020

MEMO TO THE ASHLAND UNIVERSITY COMMUNITY:

First and foremost, we want to thank everyone for their patience and cooperation over the past several days. These are challenging times and we will persevere together as One Ashland.

After much consideration, Ashland University including Ashland Theological Seminary is suspending face-to-face instruction for the remainder of the spring 2020 semester. Online instruction, which is scheduled to begin on Wednesday, March 18, will continue through the end of the spring semester. Students currently enrolled in labs, clinical experiences, studios, internships, student teaching, etc., will receive specific instructions from their respective academic programs. Details related to dropping off or picking up materials from academic buildings also will be provided to students through individual programs.

In response to COVID-19, all residential students are asked to move out of their rooms by Sunday, March 22 at 6 p.m. AU recognizes there are some students whose personal or family situations make it impossible to return to campus.  If you cannot follow this process, please email reslife@ashland.edu. Students who are unable to return to their homes, including international students, or students whose permanent residence is Ashland University, must complete the Special Housing Request Form  as soon as possible and no later than March 20.

Communications regarding the specifics of the move-out schedule will be sent to students from the Office of Residence Life.

Any student exhibiting COVID-19-type symptoms (fever, cough, body aches, fatigue), is asked to call a health care provider before visiting campus. Students who have in the last 14 days been to a Level 3 travel restricted country, have been on a cruise, been in contact with anyone diagnosed with COVID-19 or attended any event in which an attendee has been diagnosed with COVID-19 must contact reslife@ashland.edu to coordinate alternative move-out procedures. 

Housing status changes will be processed as soon as possible. Residence hall and apartment access will be deactivated no later than Sunday, March 22 at 6 p.m.

The University is currently establishing a fair and equitable way to offer refunds for room, board and certain fees. We ask for your patience as additional information is forthcoming.

The University has postponed the face-to-face May 9 Commencement activities. This decision complies with the March 15 CDC advisory limiting in-person events to 50 people or fewer for the next eight weeks. We are in discussion at this time regarding the rescheduling of Commencement for later this fall. 

These are unprecedented days for all of us and we will be hosting virtual town halls this week with students, staff and faculty to stay keep them current on AU’s response to COVID-19. We will get through this together, keep students on track and serve those in need.

For regular updates, please check the Ashland University website https://www.ashland.edu/covid-19.

March 13, 2020

MEMO TO THE AU CAMPUS COMMUNITY:

Ashland University remains open to all AU employees and residential students unable to return home. The campus is closed to the public at this time. Faculty and employees should report to work as normal until further notice.

We strongly encourage everyone to continue to practice proper handwashing protocol and social distancing, including avoiding close contact (within six feet) of co-workers. No meetings involving a group of 20 or more should be conducted on campus. Please use Zoom or Blackboard Collaborate for daily meetings.

Seek medical advice if you develop symptoms, have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19 (CDC level 3).  Students currently residing on or visiting the Ashland and Mansfield campuses should report known virus contact or symptoms to the AU Health Center at 419.289.5200 or to Sarah Taylor (FNP-BC), weekdays between 9 a.m. and 5 p.m. For reports after hours (or for other AU campuses), please contact your local health care provider. Reporting students will be screened and given further instructions.

AU Health Center follows all CDC, Ohio Department of Health, and HIPAA regulations for confidentiality and reporting.

On campus operations will continue on a limited basis. The Rec Center, Eagles’ Nest, Accent Room and Coburn Art Gallery will be closed, as will Tuffy’s Smoothie Bar, Schar Café, and COBE Café. The Hawkins Conard Student Center will remain open, as well as all academic buildings and the library. The Convo dining hall will be open and faculty and staff will be able to purchase meals there for $8. Convo hours are Monday through Friday 7 a.m. until 2 p.m. and 4-7 p.m. and weekends from 11 a.m. until 2 p.m. and 4-7 p.m.

The AMuLit Center will be closed for face-to-face appointments but will offer synchronous appointments beginning Wednesday, March 18. Appointments must be made 48 hours in advance and same-day appointments will not be available. Information on how to schedule a virtual appointment can be found at www.ashland.edu/amulit.

The Student Accessibility Center will continue to coordinate accommodations for eligible students and communicate via email, rather than in person. Faculty can contact us with any accommodation questions that arise. Questions regarding exam accommodations can be directed to testing coordinator Justin Beeman at jbeeman@ashland.edu. Other questions can be directed to director Silvia Henriss at shenriss@ashland.edu.

The Center for Academic Support, which includes professional academic advising and peer tutoring, will be closed for face-to-face appointments but will offer synchronous appointments beginning Monday, March 16.  Students can schedule one-on-one professional academic advising appointments through Google Calendar following the typical process.  Drop-in advising instructions have been posted to the AU student portal.

All campus events that were scheduled to take place between March 16 and March 30 have been cancelled, postponed or will be offered in an alternative format. For a complete list, go to the event status tab below. Check this section of our website regularly for updates.

Our first priority is the health and safety of students, faculty, and staff. We appreciate everyone’s flexibility and patience during this challenging time.

March 12, 2020

Ashland University student reports testing negative for COVID-19
FOR IMMEDIATE RELEASE

ASHLAND, Ohio – An Ashland University student who public health officials identified as a Person Under Investigation for COVID-19 has reported to the University that the test result was negative.

The student was part of a group of AU students who attended last month’s Conservative Political Action Conference event in National Harbor, Maryland. One of the CPAC attendees – not an AU student – later tested positive for the virus.

The student was the only one in the AU group who became symptomatic. The others, who also were contacted by the Ashland County Health Department, followed the guidelines for self-quarantine.

None of the students in the group is currently on campus.

March 11, 2020

Ashland University is taking significant measures to protect our community from COVID-19.

In light of  Gov. Mike DeWine’s recommendation that higher education institutions transition to online instruction for the near future and in keeping with the advice of public health officials, we have determined that face-to-face instruction, on-campus living and large gatherings on our campuses pose significant health risks to our community.

As a result, Ashland University will suspend all face-to-face classroom instruction as of Monday, March 16 and will move those classes to an online format beginning Wednesday, March 18. Normal face-to-face instruction is targeted to resume on March 30. Courses normally offered through an online format will continue as scheduled.

Our goal with the measures outlined below is to limit the transmission of COVID-19 in our community. The safety of individual students and our campus community is our top priority. Your cooperation and collaboration will help to ensure an appropriate response across Ashland University as we deal with this rapidly changing pandemic.

For Students:

  • All residential students are strongly encouraged to stay home or return to their permanent address until further notice.  International students, students without permanent residence or other special cases should complete the Special Housing Request Form. Residence halls will remain open for students who need to retrieve essential items (books, computers, medications, etc.)
  • If you have any questions, contact Residence Life at (419) 289-5303 or reslife@ashland.edu.
  • Dining services will continue with limited meal service only for students who must remain on campus. 
  • Any students remaining on campus are strongly encouraged to practice social distancing.
  • Mail service and the Student Health Center will remain open.
  • The University is committed to maintaining academic continuity. Students currently enrolled in labs, clinical experiences, studios, internships, student teaching, etc. will receive specific instructions from their respective academic programs.
  • Academic support and tutoring services remain available via online format.

For Faculty & Employees:

  • University offices will remain open. All employees are expected to report for work as normal unless otherwise notified.
  • A guide to workplace policies related to COVID-19 is available at www.ashland.edu/covid-19-workplace-policies-information.
  • Non-essential University-related travel, both foreign and domestic, has been cancelled until further notice. Essential travel requests must be pre-approved by a supervisor

For the Community:

  • University facilities will be closed to the public, including the Recreation Center, Library, Accent Room, Eagles’ Nest, Coburn Art Gallery until further notice.

Information, updates and resources are available and will be regularly updated at www.ashland.edu/COVID-19. Questions: please email pr@ashland.edu.

We ask for your patience, cooperation and understanding as we navigate the days ahead. Your health and safety is a top priority, and we will continue to keep you updated as we move together through this challenging period.

Best regards,
Dr. Carlos Campo
Ashland University President

March 10, 2020

To the Ashland University campus community,

A group of Ashland University students attended the recent Conservative Political Action Conference in National Harbor, Maryland, Feb. 26-29 and returned to the AU campus the following week before leaving for spring break. It was later discovered that a person attending that same conference has tested positive for novel Coronavirus.

Ashland University Safety and Security was notified of the possible exposure of the AU students and contacted both campus officials and the Ashland County Health Department. The students have been notified by the Health Department and they are cooperating fully with Ohio Department of Health guidance.

Ashland University continues to monitor this situation and also continues to evaluate the possible effect novel Coronavirus might have on campus operations going forward as we prepare to welcome students back from their spring break. We at all times look to the public health experts – the Ashland County Health Department, the Ohio Department of Health and Centers for Disease Control and Prevention – for their guidance and counsel.

We want to ensure the entire campus community that in every conversation we have, we continue to weigh the disruption of the academic enterprise against the potential health risks to the AU community. Your health and safety are, and always will be, our top priority.

Please be aware that you now can access information from local, state and national public health organizations on novel Coronavirus via the homepage of our website, www.ashland.edu. As appropriate, updated information will be made available through that site.

June 23, 2020

Dear AU students and families,

In a few short months, you’ll be joining us on campus, just as we begin our “Stronger Together, Safer Together” campaign.

A few days ago, you received an email outlining how the fall semester will look, as we balance an on-campus experience with the mitigation measures needed to keep us all safe during the ongoing COVID-19 pandemic.

We know you have questions, perhaps lots of them.

And that is why we will be hosting two virtual town halls -- one specifically for incoming freshmen and transfer students and their parents on Tuesday, June 23, from 7-8 p.m. and one for returning students and their parents on Thursday, June 25, from 7-8 p.m.

At this time, University leadership will go into more detail about how “Stronger Together, Safer Together” will work and how we will keep you updated before and during your time on campus.

Looking forward to hearing from you next week!

Sincerely,
Carlos Campo
President