Safety Services
Phone: 419-207-5555
For emergencies, dial 911
The Ashland University Safety Services department enforces campus policies and maintains a safe and secure environment for the campus community. We provide around-the-clock service with the help of a dispatcher and at least one uniformed, unarmed officer patrolling campus
We support students, faculty and staff by:
- Performing routine safety/security patrols of campus, including residence halls
- Verifying building security, including electronic access points
- Providing safety escorts 24/7
- Registering and distributing parking permits
- Responding to reports of crime or criminal behavior
- Assisting motorists with vehicle lockouts and jump-starts
- Assisting students locked out of their rooms/residence halls
FAQ’s
Contact Safety Services by calling 419-207-5555 on your cell phone or dialing 5555 on a campus phone. You can also email us at dispatcher@ashland.edu.
Dialing 911 from any campus phone will route your call directly to the Ashland County 911 operator.
Safety Services is located on the first floor of the Student Center, at the intersection of King Road, Claremont and College Avenues.
Our office is open 24 hours a day, seven days a week. We are open on holidays and during the summer months. At least one uniformed, unarmed officer will be available on campus 24 hours a day.
During typical office hours (9 a.m. - 5 p.m.) on weekdays, our doors are open to you and upon entering you will be greeted by an administrative assistant.
During nighttime hours (5 p.m. - 8 a.m.), our office is accessible through the doors at the footbridge and the doors facing King Road that are adjacent to the Mail Center. During these hours and on weekends, a dispatcher will be available to assist you.
No. In fact, most of the calls we receive are for non-emergency issues, such as requests for vehicle jump-starts and house lockout services.
Your response to an emergency depends on the nature of the emergency. Please refer to the Emergency Operations Plan to determine the best response.
Regardless of the nature of the emergency, effective communications are paramount. We recommend that you download the CampusShield smartphone app to receive alerts for emergency situations, severe weather advisories, campus closings and major event cancellations at Ashland University. In doing so, we can inform you of emergencies on campus (you will also receive email notifications of emergencies as needed). In addition to these notifications, you can find additional resources on the emergency notices posted throughout campus.
If a member of the Ashland University campus community needs transport to the emergency room, Safety Services will provide transportation if it is safe to do so. Safety Services officers are trained in basic community first aid and proper usage of an AED (defibrillator). For more serious injuries, an emergency squad will be called.
Yes. Although the Ashland University locksmith is under the direction of the Facilities department, dispatchers can process work orders for locksmithing (students can also submit locksmithing work orders themselves). Students can also request that officers rekey their dorm room lock(s) to enhance the safety of the occupant(s).
Yes. Call our office to provide details of the crime. A dispatcher will send an officer to meet you where you are or meet you at the Safety Services office if you prefer. The dispatcher may also send an Ashland City police officer if necessary. As an individual reporting a crime, you have the right to request police involvement.
All colleges and universities are required to make local crime statistics and university security policies available to the public. To access the crime statistics for the last three calendar years, refer to our Resources page. We also publish this information in written form. To request a printed copy, please contact the Safety Services Office by phone at 419-207-5555 or by e-mail at security@ashland.edu.