Emergency Notification System

Ashland University is upgrading its Eagle Alert system and has joined with 911cellular to provide an emergency notification service for the Ashland University community, allowing those who have registered to receive instant alerts regarding Emergency Situations, Severe Weather Advisories, School Closings and Major Event Cancellations.

This new service will be launched soon and notifications will be sent via email with instructions for enrolling in the upgraded platform.

Questions?

Who can signup for Ashland University the Emergency Contact System?
The service is available for Ashland University students, faculty, staff and parents.

When will I receive alerts from this service?
Alerts are sent out only during Emergency Situations, Severe Weather Advisories, School Closings, and Major Event Cancellations. The University will send a test of the notification system once a semester to ensure that the system is working. An all-campus email will be sent out prior to the test so students, faculty and staff will know when to expect it.

How will the University contact me during an emergency?
The University may contact you via email and/or text message, if you have registered a cellular number.

Will my cell phone number/email address be kept confidential?
Yes your cell phone numbers are not shared or sold to any other systems or services.

How much does it cost?
You need a cell phone with text messaging capabilities and there is no charge to users for signing up. Individual cell phone plans will apply normal charges for the text message.

How can I register?
You can register one of two ways; either by visiting the Apple App Store (from your iPhone) or the Google Play Store (from an Android device) and downloading the CampusShield mobile app. You can also register through the internet web portal, which is located at https://portal.publicsafetycloud.net/community-alerts/ashland-university

What if I am not able to register?
If you have issues registering please contact the IT helpdesk at ext. 5405 or help@ashland.edu or email your mobile phone number and the name of your provider to Support@911cellular.com and indicate you want to register in the Ashland University Emergency Contact System.

How can I unsubscribe from this service?
You can unsubscribe at any time by logging into the webportal and clicking 'unsubscribe'. You can also unsubscribe within the email alerts, and by replying 'stop' to any alert sent to your cellular phone.

What procedure would I follow to submit a message to be sent through the Emergency Contact System?
The level of an emergency is determined by the Public Relations and Safety Services offices. In the event of an emergency, please contact safety services at ext. 5555 (24 hrs/day) and the staff there will determine the appropriate actions.

Contact Us

Department of Safety Services

Hawkins Conard Student Center
401 College Avenue
Ashland, OH 44805

Dave McLaughlin
Director, Safety Services
dmclaugh@ashland.edu

Kathy Ruffner
Admin. Assistant, Safety Services
kruffner@ashland.edu

Office: 419.207.5555
Fax: 419.207.5000
security@ashland.edu